uLawPractice Reviews

Summary: Used it right from the beginning which i think is a bonus no matter what software you use. Pick this software when you start your business and set it up right from the start and you will not be disappointed.
Service and support are also right there and helpful.

Positive: That is it is a complete package of accounting and matter managing.
That it is user friendly. quick and easy to set up.

Negative: Not easy to erase accounts that you make in error.
Practice account is large and takes a long time to load.

Summary: Very very happy. 3+ years in and wouldn't be able to manage without it. Compliance is very easy with uLaw.

Positive: Comprehensive software. Manages practice with ease from A to Z. The customer service is fast and bang on every time. I've even submitted questions late at night and received responses.

Negative: No ability to design your own invoices, letters, etc. Everything goes through the software developers

Summary: The program is easy to use and navigate. With a lot of tutorials and videos you can easily learn how to navigate through the application.

Positive: Dams and Gayathri are awesome and always helpful even though I call a lot sometimes. Technical support is almost instant.

Negative: Sometimes some parts of the program are confusing.

Summary: I am very happy with uLaw and Superfluid Software. The program adds tremendous value to my legal services business and they have already contemplated almost all of my needs. It is great to be able to have everything I need to run my practice in one single program, so that I don't have to navigate a tremendous amount of software to get things done. The staff are excellent and great to deal with.

Positive: The customer service is top-notch and the staff are very responsive to any issues. The program is simple to use and navigate. It saves me so much time by simplifying processes such as billing and accounting. I am able to easily track and manage client case files. The company releases simple videos to show me how to navigate features I may not understand, and they always answer right away when I have a question, either by phone or email.

Negative: Any issues I had with the program were resolved right away with an email or phone call.

Summary: Overall this program works extremely well for small firms and I am very happy with it. The program runs extremely well except for the minor issues with large files as noted above, but even with those issues it works great - it can just be slow at times. It is extremely user friendly as well and was not hard to learn how to use at all.

Positive: Whenever we have an issue I get an immediate response back and solution to fix the problem. The support service is excellent.

Negative: When a file gets too large it takes a very long time to load and save dockets. We have started to close very large files and open up new ones which is a bit of a pain. Also, there is only room for 5 lawyers and when we had one lawyer leave we had to open up some new files because we could not replace the old lawyer with the new lawyer

Summary: I have used this service for 5 years now. The software is great and the customer support cannot be beat.

Positive: - Software is intuitive
- Customer support is high quality, with near instant service
- Low cost
- Cloud based, can use with Mac

Negative: - It's not the mainstream software, which makes it slightly more difficult to find a bookkeeper, or the bookkeeper has to learn the software.

Summary: Excellent all around. The after sales service and support are second to none. Very quick to respond, and hundreds of video tutorials.

Positive: Excellent support, fairly easy to navigate right from start, ongoing upgrades to system, full practice management system with build in Legal accounting for both Trust and General accounts, integrations with payment platforms. Just all round awesome. As a bonus, it's far less expensive than most, yet has more functionality.

Negative: Not really a "con" just a "wish" that it could be used in conjunction with our Nextcloud server, as opposed to dealing with Google, drop box or one drive.