SuperOps
SuperOps is a next-generation, all-in-one PSA-RMM platform designed for ambitious MSPs looking to scale efficiently. Infused with AI-driven intelligence and smart automation, SuperOps offers a comprehensive suite of features, from IT documentation to project management, ensuring MSPs have everything they need in one place.
Say goodbye to juggling multiple disconnected tools—SuperOps empowers MSPs to move beyond outdated, fragmented systems with a cloud-native platform built for simplicity and productivity. Experience a seamless, modern solution that streamlines operations and makes managing IT services effortless.
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ManageEngine ServiceDesk Plus
Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
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Atera
The all-in-one IT management platform, powered by Action AI™
Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale.
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Setyl
Gain full visibility and control over your IT assets, licenses, usage and spend with Setyl — the complete IT management platform.
Setyl is a cloud-based IT asset and license management platform (ITAM), which connects to your existing tech stack with 100s of out-of-the-box integrations.
Use Setyl to manage all your hardware assets, software applications, SaaS subscriptions, licenses, vendors, admins, users and spend in one place — helping you to:
1. Streamline and scale your IT operations, including employee onboarding and offboarding.
2. Identify and eliminate wasted IT spend.
3. Safeguard against compliance and audit risks, including ISO 27001, SOC 2, and more.
With its intuitive interface and low learning curve, the Setyl platform offers a user-friendly experience and facilitates collaboration across your organization.
Features include:
• Asset and license register
• Asset lifecycle management
• SaaS subscription, software application and license management
• Employee onboarding and offboarding workflows
• ISO 27001 and SOC 2 compliance
• Shadow IT detection
• Vendor audits and due diligence
• IT spend management and reporting
• Fully guided support
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