nCONTACT Description

A cloud-based solution enhances the corporate office's reach to remote and mobile employees, functioning as a unified system that boosts both communication and productivity across the workforce. By utilizing cloud-based communication platforms, companies are liberated from the burdens of acquiring, installing, and maintaining conventional on-premises telephone systems. Furthermore, these solutions facilitate the seamless extension of corporate phone systems to remote offices and mobile personnel, while also allowing the integration of various collaboration tools into one cohesive system. However, the key challenge is to find a solution that provides optimal reliability, quality, and scalability. The GDS nCONTACTâ„¢ Hosted Unified Communications Service offers an intuitive interface that combines voice, presence, and chat services, enhancing collaboration and productivity. Developed by the seasoned networking and communication professionals at GDS, this solution is hosted in secure, enterprise-grade data centers and is supported by exceptional service. Ultimately, adopting such a cloud-based solution not only streamlines operations but also prepares organizations for future growth and flexibility.

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Company Details

Company:
Global Data Systems
Year Founded:
1987
Headquarters:
United States
Website:
www.getgds.com/services/voice-collaboration/hosted-voip

Media

nCONTACT Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Webinars
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

nCONTACT Features and Options

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

nCONTACT User Reviews

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