mSPA Description
Your front desk team will have the ability to efficiently schedule appointments, generate reminder cards for clients, adjust appointment times, process payments, offer insights into your services, print consent forms and pre/post treatment guidelines, check a client’s upcoming appointments, and track outstanding balances—all from a single screen. Additionally, they will receive notifications when it is a client’s birthday. Equip your staff with a comprehensive script detailing the services you offer, which should include descriptions, pre and post treatment instructions, and standard protocols. This ensures that they have all the necessary information readily available, empowering them to confidently address inquiries from potential clients and enhance their overall experience. With such resources at their disposal, your team can provide exceptional service and foster a welcoming atmosphere.
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mSPA
Your front desk personnel can efficiently manage appointments, print reminder cards for clients, reschedule bookings, process transactions, share information about your offerings, print consent forms and treatment guidelines, locate a client’s upcoming appointment, and check their outstanding balance all from a single interface. Additionally, they will receive notifications on client birthdays, enhancing the personal touch of your service. With the marketing features provided by mSPA®, you'll be equipped to make strategic advertising decisions by analyzing the sources of referrals. By tracking trends over different periods, you will identify which products and services to promote or phase out. Moreover, similar to how you evaluate staff booking rates post-consultations, you can generate reports on clients who attended consultations but did not finalize any bookings, which will enable you to proactively reach out via calls or emails to encourage appointment scheduling. This comprehensive approach not only streamlines operations but also enhances client engagement and retention.
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Pricing
Pricing Starts At:
$20 per user per month
Integrations
No Integrations at this time
Company Details
Company:
Mack Software
Website:
www.macksoftware.com/mspareg.html
Media
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Product Details
Platforms
Web-Based
iPhone App
iPad App
Android App
Customer Support
Online Support
mSPA Features and Options
Medical Spa Software
Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation
Salon Software
Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments
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