ezCater Integrations

Gorilla Dash is the operating system for franchise networks. It replaces the stack of separate subscriptions a multi-location business normally runs - reporting tool, CRM, website builder, email platform, SMS gateway, review manager, intranet, help desk - with one platform where every location's data lives in the same place. The structure is built for franchising. A head-office (parent) account sits above an unlimited number of independent location accounts. Each franchisee, area developer or branch manages its own contacts, website, campaigns and phone numbers, while head office keeps full visibility, network-wide reporting and brand control from the level above. What is included: Operations and reporting - financial reporting, benchmarking across locations, support ticketing, vendor and supplier management, memberships and subscriptions, appointment scheduling, event calendar, organisation charts. Marketing and sales - franchise websites with local pages, CRM and lead management, email marketing, SMS messaging, reputation and review management, call tracking, competitions and promotions, online stores and branded merchandise stores. People and communications - internal communications, knowledge base and training, resource library, recruitment, plus REST and GraphQL APIs with POS, accounting and marketing integrations. Pricing starts at US$52 per location per month.

Optimize your internal delivery processes by utilizing AI-driven routing and automated dispatching features. Access competitive pricing from external delivery services to enhance your operations. Maintain comprehensive oversight of both in-house and external drivers through a unified platform. Expand your delivery capabilities by threefold by incorporating third-party drivers into your fleet, unlocking diverse opportunities in tough markets. Address driver shortages effectively to ensure your online ordering remains available at all times. Embrace operational growth and efficiency in your delivery framework. Boost customer retention rates, increase order frequency, and enhance acquisition strategies. Foster customer loyalty and engagement through branded, real-time order tracking, promotional banners, and integration with Google Reviews for both in-house and external deliveries. Simplify the management of incoming orders, effortlessly assign drivers, monitor orders in real time, and gather valuable insights through detailed analytics. Furthermore, with these enhancements, your business can adapt swiftly to evolving market demands and customer expectations.

Onro is a courier management system designed for companies that operate and manage delivery services. For most courier companies evaluating software, the key question is whether it can manage the full delivery lifecycle. Onro supports this by covering order intake, dispatching, driver assignment, route execution, real-time tracking, and proof of delivery. Orders can be created manually, through APIs, or via integrations with external systems. Onro provides real-time status updates across deliveries, drivers, and warehouses that allow teams to monitor what is happening in the field and respond to exceptions during execution. Courier companies need structured dispatching. Onro supports both manual and rule-based assignment. Drivers receive tasks through mobile applications and update delivery statuses as they complete each step. Warehouse and hub management is another core requirement for many logistics businesses. Onro includes multi-warehouse support where shipments can move between locations using defined statuses such as arrival, readiness for transfer, in transit, and destination confirmation. Barcode scanning is used in warehouse environments to process high volumes of parcels with reduced manual input. The platform provides notification workflows and tracking visibility so customers can follow delivery progress and receive updates throughout the process. Onro is designed to support both small courier operations and larger enterprise logistics businesses that operate across multiple locations and delivery models. Different teams such as dispatchers, drivers, warehouse staff, and administrators operate within the same system. AI features are included to support repetitive operational tasks and reduce manual coordination across delivery workflows.