eBuyerAssist Reviews

Summary: We've been using Eyvo Purchasing Software for [insert time period, e.g., "over a year"] and have found it to be a reliable and efficient solution for managing our procurement process. The platform offers a comprehensive set of features—from requisition to approval workflows, purchase order generation, and vendor tracking—that have helped streamline our internal operations.

What truly sets Eyvo apart is their customer service. Their support team is responsive, knowledgeable, and always willing to assist. Whether it was during the implementation phase or when minor adjustments were needed, their service has been prompt and professional throughout.

If you're looking for a well-rounded purchasing solution backed by strong customer support, Eyvo is a platform worth considering.

Positive: The interface is intuitive, and the customization options have allowed us to align the system with our specific business needs. Reporting tools and budget tracking are especially useful, offering transparency and control over our spending.

Negative: To be honest there's nothing to complain about.
Only suggestion can be to develop a tax interface within the system which can populate the tax% based on the shipping address.

Summary: Would highly recommend to any business looking to upgrade their procurement systems. We have really shopped around and viewed demo'ed 7 or 8 systems, originally went with another procurement system first before Eyvo, that was the worst thing we ever did.

The experience with Eyvo has been a complete contrast. This has taken us from a paper based system with many faults to ticking the box to do nuclear work and ensuring everyone is constantly updated and has current information. This also handles some of our Quality requirements for handling material and ensuring traceability so has enabled us to fill a couple of functions with the help of the custom system.

From start to finish and including the integration with Xero, the team at Eyvo have been brilliant and the product is great. Highly Recommend this product.

Positive: - Flexibility to be able to customize the needs to the business requirements.
- Support and integration teams are proactive and extremely helpful.
- Integration with Accounting Software - in our case Xero. Including backward information flow, eg. marking invoices as paid in Eyvo once they have been paid in the accounting software.
- Professional company to deal with.
- Search functionality and custom reports makes it really easy to instantly find what you are looking for.
- Adding users and setting up permissions is simple, including buyer order limits.
- Approval flows (sign off)
- OCR scanning of invoices. dedicated inbox and matching where possible makes this much easier and quicker to manage.
- Event log makes it easy to track changes on all orders and current state of any order can be found, if it is with someone for approval, or has been modified you can see all the timeline.

Negative: - A couple of the changes we requested we thought would have been standard, such as resizing columns dynamically to account for longer field entries. This didn't matter to us too much as we required the extra functionality of the custom system to be able to make the system as a while work for the business. This issue was rectified as part of that very quickly.

Summary: Our overall experience has been positive and we would certainly recommend using this platform. We researched the market quite intently and did an RFP and Eyvo one hands-down with respect to functionality versus price. We have already achieved a high ROI.

Positive: We like the fact that the system is very modular that you can grow with it and it can grow with you. You do not feel obligated to take the entire platform over the few years. We have used it. We have expanded use added modules and also added users, so it’s become a great success in our business.

Negative: We use the OCR module to read our invoices and occasionally it throws a glitch when an invoice isn’t very clear. The OCR module requires some manual oversight but overall it’s pretty accurate.

Summary: Excellent. Highly recommend. We've been using Eyvo for well over a year now, and it's significantly streamlined our procurement operations. From managing purchase requests to tracking approvals and spend, the system has brought clarity and control to a process that was previously fragmented and manual. The implementation team was incredibly supportive, and we've continued to receive prompt, helpful support whenever needed. The core functionality is rock solid. Eyvo has proven to be a HUGELY reliable, scalable platform that we trust with our day-to-day procurement needs.

Positive: 1. A Scalable Solution That Grows With Our Business
2. Seamless integration with our accounting software
Real-time budget tracking and spend visibility
Cloud-based, so accessible from anywhere without VPN
Strong vendor management and audit trail functionality
Rapid implementation and onboarding process
Regular product updates and feature improvements
3. Some advanced configuration options require support assistance
The reporting module is powerful, leading to increased profits and lower employment cost
4. We've been using Eyvo for well over a year now, and it's significantly streamlined our procurement operations. From managing purchase requests to tracking approvals and spend, the system has brought clarity and control to a process that was previously fragmented and manual. The implementation team was incredibly supportive, and we've continued to receive prompt, helpful support whenever needed. The core functionality is rock solid. Eyvo has proven to be a HUGELY reliable, scalable platform that we trust with our day-to-day procurement needs.

Negative: NOTHING. Support is available to assist which has been convenient.

Summary: So far, I’ve been very happy with the Eyvo system and their technical team and customer services teams have been amazing to work with. They listen to our issues and resolved each one of them very quickly.

Positive: We chose Eyvo’s procurement platform because it looked the simplest to deploy quickly and worked right out of the box with the minimal number of changes. We have used the extensively. It’s been fast accurate and reliable, and we’ve had no complaints with the level of service either.

Negative: We have a small business edition, and it seem to be priced well, but the enterprise version start getting expensive when you start adding all the additional modules.

Summary: I’ve been using the system for a few years now, and I came from an Oracle and SAP background, and Eyvo was frankly a breath of fresh air.

Positive: Logical layout to the screens easy to pick up with little to no training extremely reliable. Lots of high functionality within the app. It’s never gone down once and Eyvo Support is frankly amazing. They respond within minutes.

Negative: Like anything these days it can get expensive the more modules that you use as the price can creep up, but you definitely get value for your money with this product; I can’t think of any other cons at the moment.