eBSEG Digital Messaging Platform Description
eBSEG Digital messaging solution enables the use of various communication tools like WhatsApp, Facebook Messenger, Web Notifications, Android/IOS Notifications, Secure Inbox notifications, SMS, and email.
eBSEG Messaging helps enterprises to increase customer engagement, keep their brand top-of-mind with customers, and communicate important business events to them on time.
eBSEG Digital Messaging Platform Alternatives
smsmode
Communication Platform As A Service, smsmode© offers complete mobile messaging routing. Connect with your customers anywhere in the world using our innovative and powerful tools.
smsmode© integrates seamlessly with your existing tools, allowing you to maximize their potential by integrating mobile messaging. Use our REST, SMPP, and plugins to build these custom integrations for your applications, CRMs, ERPs, and more. Our documentation and experts will help you achieve your goals!
European solution
GDPR compliant
ISO 27001 & 27701
99.95% SLA
Responsability Europe CSR Commitment
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Twilio Messaging
Twilio's Messaging API is an essential tool for businesses looking to integrate messaging capabilities into their applications with ease. It provides a reliable RESTful API that facilitates the sending and receiving of SMS, MMS, and WhatsApp messages on a global scale. This API allows businesses to automate and scale their communications, ensuring that messages reach customers through their preferred channels. With support for various sender types, such as long codes, short codes, toll-free numbers, and alphanumeric sender IDs, Twilio offers flexibility in message delivery. The Messaging Services feature further enhances this by enabling the grouping of global senders and intelligent sending, which automates sender selection and manages compliance regulations. Additionally, the API supports inbound webhooks, allowing businesses to handle responses programmatically and engage in two-way conversations with customers. Twilio's comprehensive documentation, sandbox testing, and robust support empower businesses to create efficient, scalable, and compliant messaging solutions that enhance customer engagement and drive conversions.
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Unifonic
Unifonic is an innovative platform driven by artificial intelligence, designed to foster personalized engagement with customers across multiple channels. It supports a variety of communication methods, such as SMS, WhatsApp, Messenger, push notifications, and voice calls, enabling businesses to interact with their clients via their preferred communication avenues. With over 100 native integrations with popular tools like Salesforce, HubSpot, and Shopify, it streamlines workflow automation effectively. Additionally, Unifonic's Flow Studio features ready-made templates for common scenarios, including abandoned cart notifications, one-time passwords, and chatbot integration, making it easier to set up automated processes. This platform not only boosts marketing initiatives but also enhances IT and operational efficiency through low-code development capabilities, while providing round-the-clock AI-driven customer support. Unifonic serves a global market, boasting an impressive 95% coverage, having dispatched over 25 billion messages, and catering to a client base of more than 5,000 businesses, showcasing its extensive impact in the industry. Furthermore, its commitment to innovation ensures that businesses can adapt to the evolving demands of customer engagement.
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eBSEG Digital Insurance
eBSEG Digital Insurance Sales & Services Solution provides a customer experience platform that enables customers to engage in Omnichannel conversations via (Desktop – Mobile – Tablet – Chatbot CRM - Facebook App- Messaging, and other channels).
eBSEG Insurance Solution allows customers to view their coverage and to make changes online. They can also pay with Credit Card, make payments, make claims, and chat live with agents.
eBSEG Insurance Solution offers coverage for Car, Real Estate Properties, Travel, Medical, and Life Insurance Industries.
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Company Details
Company:
eBSEG
Year Founded:
2000
Headquarters:
Canada
Website:
ebseg.com/Digital-Messaging-Platform.html
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Product Details
Platforms
Web-Based
On-Premises
Types of Training
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support
eBSEG Digital Messaging Platform Features and Options
SMS Marketing Software
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
eBSEG Digital Messaging Platform User Reviews
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