ZonGuru Reviews

Summary: Careful about configuring the credit card with this team. They will keep in increasing the price and try to rip you off.

Positive: I recently had a highly disappointing experience with the payment deduction process of this company. Despite their claims of transparency and adherence to legal provisions, my trust in their services has been shattered.

Firstly, I was appalled to discover an unauthorized withdrawal of funds from my account. The company charged me an increased amount without my explicit consent, raising serious concerns about their integrity and financial practices. Such behavior can only be seen as an act of financial impropriety and leaves a bitter taste in my mouth.

Moreover, the pricing terms presented during the subscription process proved to be inaccurate and lacked transparency. I subscribed to a specific plan expecting to be charged a certain amount, only to be surprised by a higher charge. This discrepancy not only calls into question their honesty but also their ability to fulfill the promises made during the subscription.

To make matters worse, despite being a paying customer, I have refrained from using any of the features or services provided by this platform. The value I anticipated receiving has simply not been delivered, leaving me feeling cheated and dissatisfied.

In light of these issues, I requested a refund based on the legal protections afforded to consumers. However, the response I received from the company has been far from satisfactory. They have failed to acknowledge their mistakes or take responsibility for their actions. Instead, they have offered vague reassurances and have not taken the necessary steps to address the refund request promptly.

This entire experience has left me deeply concerned and disappointed. As a responsible business owner myself, I am committed to adhering to legal requirements and providing a refund policy for dissatisfied customers. Unfortunately, the same cannot be said for this company.

I strongly advise caution when considering their services. Their lack of transparency, unauthorized fund withdrawals, and failure to provide the promised value are red flags that cannot be ignored. I hope they will take this review seriously and make the necessary changes to improve their practices and regain the trust of their customers.

Negative: Please note the Cons for this company from my experience.
We have to raise concerns regarding unauthorized withdrawal of funds for their own price increases.
We have to cites legal provisions (FTC, GLB, Dodd-Frank Act) to support the request for a refund.
We have to highlights the right to receive goods or services of acceptable quality as per consumer guarantee acts.
We have to mentions the refraining from utilizing any features or services offered by the platform.
We have to requests a reconsideration of the refund based on legal grounds.
We have to emphasizes the commitment to legal requirements and implements a refund policy for their own clients.
We have to urges the company to address the matter seriously and escalate it to a supervisor.
We have to questions the authority under which the charge was increased without explicit consent.
We have to expresses concerns about the accuracy and transparency of the pricing terms initially presented.
We have to states that the promised value has not been delivered as expected.
We have to warns of pursuing further legal action if a satisfactory resolution is not reached within 7 working days.