Xperium Description
Boost your revenue and enhance productivity using our generative AI while simplifying operations and minimizing costs through various messaging platforms like WhatsApp, SMS, and email. Facilitate early check-ins via weblink, allowing guests to upload documents and provide their preferences even before they arrive. Present opportunities for upgrades, food and beverage options, and other amenities ahead of their arrival and throughout their entire stay. Share a personalized hotel web app with guests, containing all the necessary information at their fingertips. Notify guests about checkout, provide invoices, and enable them to pay and check out directly from their rooms. Implement highly tailored and segmented promotions to maximize rebookings and marketing revenue. Efficiently track guest requests and ensure prompt delivery of services while keeping all departmental staff informed about ongoing activities. This streamlined communication fosters a cohesive environment that enhances the overall guest experience.
Xperium Alternatives
hotelierAI
hotelierAI serves as a cutting-edge, comprehensive guest management and CRM platform, seamlessly integrating with the hotelierDirect booking system. By leveraging data analytics to evaluate, categorize, and forecast guest behavior, it provides essential insights into guest profiles for the front desk. This empowers you to devise timely, relevant marketing campaigns tailored with personalized content for guests before, during, and after their stays. Additionally, it enhances the management of your social media channels and helps you maintain positive review scores for your hotel. Unlike conventional CRM systems, hotelierAI delves into guests’ past spending habits, stay patterns, and social demographics, offering invaluable insights into the traits and needs of your most important customers. It enables a deeper understanding of direct booking guests, allowing you to identify and target your most lucrative guest segments. Moreover, the platform facilitates the creation of dynamic guest profiles that can be easily shared with customer-facing teams across your various properties, ensuring a cohesive approach to guest management. This holistic view of guest interactions ultimately leads to improved satisfaction and loyalty.
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Amadeus Guest Management System
Amadeus' Guest Management System (GMS) serves as an all-encompassing platform that enables hotels to foster guest loyalty and encourage repeat visits via tailored communication and data-informed marketing automation strategies. This system includes a variety of features such as focused email marketing campaigns, management of guest profiles, and essential transactional communications, allowing hotels to connect with guests effectively at every stage of their experience. Additionally, GMS offers robust business intelligence reporting, an upgrade engine for room and package enhancements, as well as automated workflows designed to improve operational efficiency. By leveraging this innovative system, hotels can significantly enhance guest engagement, increase satisfaction levels, and elevate revenue through various upselling opportunities, ultimately leading to a more successful business model. Furthermore, the implementation of GMS can transform the way hotels interact with their clientele, ensuring a more personalized and rewarding experience for guests.
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Creatio
Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom.
Featuring an intuitive no-code UI builder, a drag-and-drop business process builder, and a variety of built-in tools for workflow automation, the Creatio platform allows you to create business applications of any complexity and scale - addressing both structured and unstructured industry workflows, rich reporting, diverse machine learning use cases, and flexible analytical dashboards. With Creatio, the development effort for such applications is reduced by up to 10 times!
Additionally, Creatio provides a marketplace of ready-to-go solutions, connectors, and templates for popular business needs and use cases.
The Creatio platform is built on a modern technology stack, which offers maximum degree of freedom to integrate the platform within your organization’s digital ecosystem.
Creatio CRM is a full-fledged suite of products for marketing, sales, and service automation integrated on one no-code platform. Creatio products can be deployed as a single CRM bundle or as standalone solutions to fit your company’s exact needs.
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Bookboost
Ensure that your communication with guests remains accessible around the clock. By integrating a live chat feature into your hotel’s website, you can easily exchange messages with visitors at any time. With automated messaging, you can consistently address guest inquiries, regardless of whether it's day or night. Consolidate all your messaging platforms, including SMS, Facebook Messenger, email, and WhatsApp, into a single unified inbox for efficiency. This allows for immediate responses to guest questions, the ability to delegate tasks to team members, and effective tracking of interactions. Provide guests with essential information tailored to each aspect of their stay, while also serving as an excellent tool for cross-selling. Effectively segment and manage guest profiles, and schedule customized messages and promotional offers based on factors like arrival dates and group sizes. This strategic approach ensures that you engage the appropriate guest at the perfect moment. Leverage the connectivity offered by your Property Management System (PMS) to cultivate a personalized, targeted, and messaging-centric guest experience. With this system, you can effortlessly connect with your guests via their preferred messaging applications in an instant. Keep your communication lines open, and watch your guest satisfaction soar.
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Pricing
Pricing Starts At:
$3.50 per room per month
Integrations
Company Details
Company:
Repup
Year Founded:
2014
Headquarters:
India
Website:
www.xperium.ai/
Media
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Product Details
Platforms
SaaS
Types of Training
Live Training (Online)
Webinars
Customer Support
Business Hours
Online Support
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