VMware Service Manager Description

VMware Service Manager automates IT Service Management and provides the workflow engine that drives IT Operations processes. Service Manager allows IT to deliver and manage IT services in a standardised and scalable manner. Service Manager helps IT provide a consistent experience to their customers. It dramatically simplifies support requests and drives customer and business satisfaction higher. Service Manager automates IT service management and is the workflow engine that drives IT operations processes. It allows IT to deliver and manage IT services that are cloud-based, virtual, and physical in a standardised and scalable manner. It allows IT to provide a single experience for their customers and greatly simplifies the requests for support and services. This increases customer and business satisfaction.

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Company Details

Company:
VMware
Year Founded:
1989
Headquarters:
United States
Website:
www.vmware.com/cn/products/service-manager.html

Media

VMware Service Manager Screenshot 1
VMware Service Manager Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Customer Support
Online

VMware Service Manager Features and Options

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal