VETRO FiberMap Integrations

gaiia is an advanced, cloud-based OSS/BSS solution specifically designed for broadband service providers. It integrates e-commerce, customer relationship management, billing, workforce operations, and service provisioning into one cohesive system. By leveraging AI-driven automation, gaiia enables providers to minimize manual tasks, expedite service activations, and enhance operational efficiency across fiber, fixed wireless, and open access networks. With a strong reputation among ISPs of various sizes, gaiia efficiently manages complex billing models, MDU management, and swift migrations while providing a customizable checkout experience, an open API, and a cloud infrastructure that is regularly updated, allowing providers to scale confidently and effectively. As a result, gaiia empowers broadband service providers to adapt to market demands and improve their overall service delivery.

Atlas CORE is a digital commerce solution hosted in the cloud, tailored specifically for providers in the broadband sector. It facilitates the creation of branded online storefronts and optimizes sales experiences across various channels, including eCommerce, field sales, inbound customer service, and retail or kiosk setups. Service providers can efficiently handle functions such as serviceability checks, address verification, package and offer management, product listings, checkout processes, order tracking, lead generation, preorder management, scheduling installations, and following up on abandoned carts. The platform offers customizable rules that enhance user experiences based on factors like location, market conditions, network technology, and specific campaigns. Additionally, it provides analytical tools that monitor shopper behavior, evaluate sales funnels, measure conversion rates, track recurring revenue, and assess channel effectiveness through comprehensive dashboards, data exports, multivariate testing, industry benchmarks, and predictive analytics. Moreover, Atlas CORE integrates seamlessly with various billing and operational systems, payment processing gateways, GIS solutions, marketing applications, analytic services, and workforce management tools, ensuring a cohesive approach to customer acquisition and back-office operations. This integration helps broadband providers streamline their processes and improve overall efficiency in delivering services to their customers.