VERSPEAK Reviews

Azavista is an all-in-one event management solution that allows conference professionals to improve their experience and streamline venue planning. The software can be scaled with tons of features such as the ability to create notices for specific guests or set threshold limits for the number attendees. People who did not register can quickly be registered using the 'Onsite Registration' option and printed badges within the app. The platform was designed to make organizers as efficient as possible. You can use the in-app options, or the flexible integration capabilities to connect seamlessly with your existing CRM and marketing automation software.

QEval is a cloud-based platform designed to help call centers manage quality assurance and compliance needs effectively. It offers key features such as integrated online coaching for agents, role-based access controls, encrypted recordings, and detailed trend reporting. As a versatile and intelligent contact center quality monitoring and performance management tool, QEval utilizes advanced artificial intelligence and real-time speech analytics to provide actionable insights and analytics. The platform streamlines the coaching process by delivering training updates and offers enhanced visibility into coaching practices, moving beyond outdated methods of mere checkbox evaluations. By leveraging AI-driven speech analytics, QEval uncovers valuable performance insights, including emotional cues, to improve call center quality monitoring and foster more impactful agent coaching.