UrbanBound Description
Employees should have the opportunity to relocate for work, rather than being forced to adapt their work to the relocation process. By leveraging innovative solutions, you can cut down administrative tasks and relocation expenses by as much as 66%, all while enhancing the overall experience. The process of relocation and recruitment can often sound simpler than it truly is, as it requires meticulous coordination and tracking of countless details to ensure a positive outcome, all while balancing the needs of your employees or candidates alongside your time, budget, and other competing priorities. Rather than serving as an opportunity to impress your employees, it can quickly spiral into a logistical challenge for everyone involved. Fortunately, there’s a solution at hand. UrbanBound offers a cutting-edge software platform designed to simplify employee relocations, guiding them throughout the moving process and ensuring a remarkable experience that significantly reduces your program costs by up to 66%. Additionally, with UrbanBound’s user-friendly intern management software, you can effortlessly handle payments, provide various housing options, and oversee travel expenses for your intern cohort, alleviating the administrative load and allowing you to focus on what truly matters. The combination of these technological advancements not only streamlines the relocation process but also enhances the overall satisfaction of your employees.
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UrbanBound: A Relocation Service That Offers Little to No Value Edited: Mar 17 2025
Summary: In conclusion, UrbanBound added nothing of value to my relocation experience. Their website is clunky and restrictive, their moving partners are overpriced, and their consultants are unhelpful. I strongly advise against relying on UrbanBound for relocation assistance. I will be encouraging my company to reconsider their partnership, as it seems like a significant waste of resources. They added stress to an already stressful process.
Positive: My experience with UrbanBound has been overwhelmingly negative. I honestly question the value of my employer's partnership with them, as they provided virtually no assistance during my relocation. I ended up handling everything internally, making UrbanBound feel like an unnecessary and frustrating middleman.
Negative: Firstly, their website is a complete disaster. Uploading moving expenses is a needlessly complicated process. The categorization is clunky, and the system's rigidity is infuriating. If you're approaching your relocation allowance limit, be prepared for the system to reject any further receipts, even if you have funds remaining. Instead of a seamless experience, you're forced to contact customer support and plead your case. The entire process feels designed to be as inefficient as possible.
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Secondly, the moving partners they recommended provided outrageously expensive quotes. I received two quotes, one for $7,000 and the other for $11,000. The similarity in the offers made me suspicious. I was able to secure significantly lower quotes from other moving companies on my own. UrbanBound's "partnership" seems to translate to inflated prices for the end-user.
Finally, the consultants I interacted with were unhelpful, unenthusiastic, and difficult to work with. Instead of providing solutions, they consistently referred me elsewhere. For even the simplest requests, their response was invariably, "Contact your employer about that." It felt like they were actively avoiding providing any real support.
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