Two Hat Reviews

Two Hat Description

A tailored neural network has been developed to efficiently triage reported online content. For an extended period, social media platforms have depended on users to flag abusive behavior, hate speech, and various forms of online harm. These reports are forwarded to moderation teams that assess each one on a case-by-case basis. Many platforms encounter an overwhelming number of reports daily, with a significant portion being resolved without any further action. However, reports that involve urgent matters—such as threats of suicide, violent acts, terrorism, or child exploitation—run the risk of being overlooked or not addressed promptly. This delay can lead to serious legal repercussions as well. Under the German law known as NetzDG, social media platforms are obligated to eliminate reported hate speech and unlawful content within a 24-hour timeframe, or they could incur fines reaching up to 50 million euros. As similar regulations regarding reported content are emerging in countries like France, Australia, and the UK, the need for effective moderation techniques is becoming increasingly critical. With Two Hat’s Predictive Moderation product, platforms have the capability to develop a specialized AI model that learns from the consistent decisions made by their moderation teams, thereby improving response times and accuracy in handling urgent reports. This innovation not only enhances user safety but also helps platforms navigate the complex landscape of legal compliance effectively.