Tungsten Mobile Capture Description
Tungsten Mobile Capture utilizes patented technologies for image processing and on-device optical character recognition (OCR) to automatically capture, extract, and validate information from physical documents. This innovation removes the necessity for manual data entry, ensuring a swift and seamless experience for your customers. It enhances engagement across various customer touchpoints and allows for service delivery through their preferred communication channels. By enabling right-channeling features with comprehensive analytics, organizations can refine the customer journey effectively. Moreover, it facilitates problem-solving at any phase of the process through unified platform management. This technology can be expanded to support new customer interaction applications, including onboarding, bill payments, and mortgage processes. Additionally, it empowers customers to engage with your business systems by integrating robust data extraction and interactive validation functionalities directly into your mobile applications. Overall, this solution significantly improves operational efficiency while enriching the customer experience.
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