Tungsten Mobile Capture Description

Tungsten Mobile Capture utilizes patented technologies for image processing and on-device optical character recognition (OCR) to automatically capture, extract, and validate information from physical documents. This innovation removes the necessity for manual data entry, ensuring a swift and seamless experience for your customers. It enhances engagement across various customer touchpoints and allows for service delivery through their preferred communication channels. By enabling right-channeling features with comprehensive analytics, organizations can refine the customer journey effectively. Moreover, it facilitates problem-solving at any phase of the process through unified platform management. This technology can be expanded to support new customer interaction applications, including onboarding, bill payments, and mortgage processes. Additionally, it empowers customers to engage with your business systems by integrating robust data extraction and interactive validation functionalities directly into your mobile applications. Overall, this solution significantly improves operational efficiency while enriching the customer experience.

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Company Details

Company:
Tungsten Automation
Year Founded:
1985
Headquarters:
United States
Website:
www.tungstenautomation.com/products/mobile-capture-platform

Media

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Product Details

Platforms
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Training Videos
Customer Support
Business Hours
Online Support

Tungsten Mobile Capture Features and Options

OCR Software

Batch Processing
Convert to PDF
ID Scanning
Image Pre-processing
Indexing
Metadata Extraction
Multi-Language
Multiple Output Formats
Text Editor
Zone Selection Tool

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