Tratta Description

Tratta is a modern, cloud-based debt collection software platform built for agencies, law firms, and original creditors that want to recover more—faster and with less friction. Whether you're collecting on auto loans, healthcare balances, student debt, or commercial accounts, Tratta offers the tools you need to streamline operations, reduce costs, and improve recovery rates while staying fully compliant.

Tratta stands out by prioritizing the consumer experience alongside operational efficiency. The platform includes a fully branded self-service portal, multilingual IVR, and omnichannel communication tools that let consumers resolve debts on their own terms—anytime, from any device. This reduces the burden on your staff while increasing engagement and payment success.

The software also includes embedded payments, real-time analytics, and highly customizable campaign automation tools that empower your team to move quickly and adapt strategies based on performance data. With Tratta, you can launch new programs in days—not weeks—and continuously optimize your outreach to improve results.

Tratta’s architecture is designed with compliance and data security at its core. Certified by leading industry bodies, it supports stringent regulatory requirements without sacrificing speed or flexibility. Seamless integrations with your existing systems ensure you don’t lose momentum or data fidelity during onboarding or scale-up.

Whether you’re managing first-party or third-party collections, Tratta helps you recover more revenue with less manual effort—and gives your consumers the experience they expect in today’s digital-first world.

Pricing

Pricing Starts At:
$500/month
Pricing Information:
Plans are based on transaction volume.

Integrations

API:
Yes, Tratta has an API
No Integrations at this time

Reviews - 4 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Tratta
Year Founded:
2022
Headquarters:
United States
Website:
tratta.io
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Training Videos
Customer Support
Business Hours
Online Support

Tratta Features and Options

Debt Collection Software

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Tratta User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Director - Risk Management & Collections
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Tratta increases collection %

    Date: Oct 07 2025

    Summary: Great product, customer experience improved, high level of customer service and real bottom line impact for our company. Strongly recommend using Tratta for your payment processing and collections needs.

    Positive: Higher recovery rate and revenue — Card payments doubled and the company recovered over $650,000 in seven months.

    Faster time-to-value — Data migration and launch completed in months with only a few days of user training.

    Improved customer experience — Customers can self-serve via links in emails/texts, avoiding inconvenient calls or costly alternatives.

    Automation reduces manual work — Daily automated reports, Salesforce case creation, and omnichannel messaging cut labor and process steps.

    Stronger data and reporting — Centralized data, easy downloads, and day/month queries support leadership reporting and ROI demonstration.

    Better vendor support — Responsive client success and engineering support with same-day or 24-hour turnaround on issues.

    Reduced privacy risk — Eliminates verbal collection of payment card data, lowering PII exposure from phone calls.

    Negative: Upfront integration and migration cost/effort — Even with a short migration, switching vendors requires project time, resources, and cross-team coordination.

    Dependence on vendor reliability — Increased reliance on Tratta for uptime, support, and feature changes creates vendor risk.

    Potential ongoing fees — New platform and API capabilities may carry higher recurring costs compared with a minimal legacy processor.

    Change management — Staff and process changes required internal training and documentation; smaller teams may still face short-term productivity dips during transition.

    Read More...
  • Name: Jason T.
    Job Title: Chief of Staff
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fantastic Experience With Tratta

    Date: Oct 06 2025

    Summary: I’ve been thoroughly impressed with Tratta from start to finish. The team delivers exactly what they promise, professional, responsive, and genuinely focused on creating a great customer experience. What continues to stand out the most is the attention to detail and consistency they deliver, you can tell they really care about getting things right. Whether it’s communication, reliability, or results, Tratta sets the bar high. I wouldn’t hesitate to recommend them to anyone looking for something dependable and top-notch.

    Positive: Support is top notch
    Reliability
    Ease of use
    Constant product improvement
    Response time to customer requests

    Negative: I really have to cons to express. Tratta does everything we need them to do.

    Read More...
  • Name: Jon A.
    Job Title: Director Of Collections & Recoveries
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Tratta Review

    Edited: Sep 30 2025

    Summary: Great experience. The people at Tratta are highly intelligent, well spoken, and committed to their products and customers.

    Positive: 1. Great people to work with
    2. Innovation at its finest
    3. Very nimble products/tools that allow for easy adaption

    Negative: 1. Price point on products is good, and worth it, but always room for review. Maybe institute a potential loyalty program!

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Managing Partner
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Seamless Onboarding and Excellent Early Experience

    Date: Sep 29 2025

    Summary: We’ve recently started using Tratta and have been very impressed so far. Onboarding was incredibly smooth thanks to Tim Hemsworth, who was knowledgeable, patient, and made the transition feel effortless. The platform itself is intuitive and appears well-suited to support our firm's operational needs moving forward.

    Positive: Overall this product is saving us time by allowing online payments, tracking collection campaigns, and supporting self-service options for debtors, significantly reducing the time our staff spends on processing payments.

    Negative: We haven't encountered any downsides yet. If anything develops as we scale up usage, we’ll try to update accordingly—but so far, it’s been a great experience.

    Read More...
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