Dialpad Connect
Dialpad Connect is a comprehensive AI-driven communication platform that unites voice, video, and messaging channels to improve both internal teamwork and customer engagement. The platform provides smart features such as live call transcription, voicemail transcription, AI-powered call recaps, and recommended next steps, allowing users to be fully present in conversations without missing key details. It offers deep integration with leading business applications including Salesforce, Microsoft Teams, Zendesk, and Google Workspace, creating a seamless experience across tools. Built on a resilient dual-cloud architecture, Dialpad ensures enterprise-level performance with 24/7 support, disaster recovery, and a 100% uptime service level agreement. Privacy and security are foundational, with certifications like GDPR, HIPAA, ISO, and SOC 2 safeguarding user data. Dialpad Connect supports a broad range of business sizes, from small teams to large enterprises, enabling better communication and faster decision-making. Its AI capabilities also include live coaching for agents during calls and detailed analytics to improve customer satisfaction. This platform empowers businesses to transform every conversation into a valuable opportunity.
Learn more
Squaretalk
Squaretalk is a powerful contact center solution that transforms how modern sales teams connect with prospects and customers, convert sales opportunities, and grow their operations. It offers AI Voice Agents, omnichannel communication (including voice and WhatsApp messaging), powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, enterprise-grade security, and affordable scalability without additional complexity or costs..
With local numbers in over 150 popular and niche destinations, we enable businesses of all sizes to establish and maintain a local presence, build trust, support their global expansion, and shorten sales cycles.
Discover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.
Learn more
iTranscribe
iTranscribe is a sophisticated online transcription service that utilizes artificial intelligence to transform audio and video content, as well as links, into precise written text, complete with summaries and translations. Whether you choose to upload files or record live, you can obtain searchable transcripts in just minutes without needing to install any software.
Notable Features:
- Intelligent Transcription
Easily upload your audio or video files and receive AI-generated text with over 95% accuracy, allowing you to process extensive content in just a fraction of the time.
- Automated Summaries & Translations
Effortlessly create brief summaries and translate transcripts into a variety of languages, all accessible within the same platform.
- Integrated Editing Tool
Modify your transcripts while listening to the audio playback that is synchronized, enabling you to click on any text and immediately jump to that specific moment in the recording.
- Support for Multiple Languages
Offers high-accuracy transcription in English, Spanish, Chinese, and several other languages.
- Flexible Export Options
You can download your work in formats such as TXT, SRT, DOCX, or PDF, ensuring compatibility with programs like Word, Premiere, and various subtitle creation tools. This versatility makes it an essential tool for professionals across various fields.
Learn more
PlainScribe
Easily transcribe your media files, eliminate language hurdles with our translation services, and extract essential insights through summarization. Simply upload your files and let us handle the rest. Once processed, you can conveniently search through the text. You can also summarize and download the results whenever needed. Feel free to upload your audio and video files up to 100MB without concerns about restrictions. We manage the processing and notify you via email once it's complete. Payment is based solely on the duration of audio or video transcribed or translated, ensuring you only pay for what you use. Your privacy is paramount, as we automatically erase your data after 7 days for your complete reassurance. Our services include transcription in multiple languages and translation into English. For each 15-minute segment, we provide a summarized version of the transcript to help you quickly grasp the core content. You can download your transcripts in user-friendly CSV format or SRT/VTT for subtitles, making it easy to access your data in the format you prefer. With us, you can streamline your media processing while maintaining control over your information.
Learn more