New Relic
Around 25 million engineers work across dozens of distinct functions. Engineers are using New Relic as every company is becoming a software company to gather real-time insight and trending data on the performance of their software. This allows them to be more resilient and provide exceptional customer experiences. New Relic is the only platform that offers an all-in one solution. New Relic offers customers a secure cloud for all metrics and events, powerful full-stack analytics tools, and simple, transparent pricing based on usage. New Relic also has curated the largest open source ecosystem in the industry, making it simple for engineers to get started using observability.
Learn more
CallTrackingMetrics
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams.
Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills.
Contact center features include a browser-based softphone and smart routing options.
Learn more
Keepsake
Keepsake is a Python library that is open-source and specifically designed for managing version control in machine learning experiments and models. It allows users to automatically monitor various aspects such as code, hyperparameters, training datasets, model weights, performance metrics, and Python dependencies, ensuring comprehensive documentation and reproducibility of the entire machine learning process. By requiring only minimal code changes, Keepsake easily integrates into existing workflows, permitting users to maintain their usual training routines while it automatically archives code and model weights to storage solutions like Amazon S3 or Google Cloud Storage. This capability simplifies the process of retrieving code and weights from previous checkpoints, which is beneficial for re-training or deploying models. Furthermore, Keepsake is compatible with a range of machine learning frameworks, including TensorFlow, PyTorch, scikit-learn, and XGBoost, enabling efficient saving of files and dictionaries. In addition to these features, it provides tools for experiment comparison, allowing users to assess variations in parameters, metrics, and dependencies across different experiments, enhancing the overall analysis and optimization of machine learning projects. Overall, Keepsake streamlines the experimentation process, making it easier for practitioners to manage and evolve their machine learning workflows effectively.
Learn more
AWS Neuron
It enables efficient training on Amazon Elastic Compute Cloud (Amazon EC2) Trn1 instances powered by AWS Trainium. Additionally, for model deployment, it facilitates both high-performance and low-latency inference utilizing AWS Inferentia-based Amazon EC2 Inf1 instances along with AWS Inferentia2-based Amazon EC2 Inf2 instances. With the Neuron SDK, users can leverage widely-used frameworks like TensorFlow and PyTorch to effectively train and deploy machine learning (ML) models on Amazon EC2 Trn1, Inf1, and Inf2 instances with minimal alterations to their code and no reliance on vendor-specific tools. The integration of the AWS Neuron SDK with these frameworks allows for seamless continuation of existing workflows, requiring only minor code adjustments to get started. For those involved in distributed model training, the Neuron SDK also accommodates libraries such as Megatron-LM and PyTorch Fully Sharded Data Parallel (FSDP), enhancing its versatility and scalability for various ML tasks. By providing robust support for these frameworks and libraries, it significantly streamlines the process of developing and deploying advanced machine learning solutions.
Learn more
