Tethr Description

Stop wasting your time on post-call surveys. Instead, listen to your customers. Avoid the no-man’s land of inactionable data. Tethr is not like traditional speech analytics tools. It doesn't overwhelm users with data. Tethr allows you to start with insights and then focus on taking action. Let's face the facts, you don't get paid for finding problems, but you do get paid to fix them. Tethr has hundreds of pre-built insight categories available right away. Instantly access the insights that are important to you. You don't need to rely on your customers to survey them about their experience with effort. TEI gives you a 100% response rate without bias and the literal voice from the customer. Tethr is the only solution that allows customers to create custom insight categories by simply clicking a button. Tethr is not designed for data scientists.

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Company Details

Company:
Tethr
Year Founded:
2012
Headquarters:
United States
Website:
tethr.com

Media

Tethr Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Webinars
Customer Support
Online

Tethr Features and Options

Speech Analytics Software

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Revenue Intelligence Software

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Conversation Intelligence Software

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis