Terkel Description
Terkel is a Q&A website that transforms questions into articles with expert insights. Thinkers from Google, Harvard, Airbnb, and other organizations answer questions to get their insights published on sites such as Zapier, SCORE and GoDaddy.
Terkel Alternatives
Lucy
Lucy is an AI-powered knowledge management system that allows more efficiency and productivity from your employees. She makes it easy to find what you need to know when you need to know it. She listens for changes in your data, reads those changes, and learns all about your organization's accumulated knowledge. She does this without moving it from the places it resides.. She understands documents, PowerPoints, PDFs, graphs used to interpret data, videos, and audios. She connects to third-party data sources to include their insights. Lucy's integration with Slack and Microsoft Teams makes it easy for your team to ask questions that she answers from her learned knowledge. She will help you find the best answer, and she identifies other possible answers if you need a different level of insight. She helps with onboarding, enablement, market insights and research, sales productivity, operational best practices, customer services support, and subject matter expert knowledge protection if individuals change roles or leave your organization. Lucy reads and absorbs every piece of information you want her to when she joins your team. Lucy never leaves, never forgets, and is gets smarter every day.
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TribalBase
Ask questions and get answers based off your conversation history. We convert conversations from your channels into answers for everyone in your company. Our Slack bot can answer questions about any topic that is recorded in your Slack History. Streamlines communication through the capture of essential technical discussions, bugs reports, and code fragments. A knowledge base that is organized can speed up problem-solving and onboarding. It also helps to transfer projects. Centralized repository for crucial insights into deals, client conversations, best practices, etc. Tribalbase facilitates seamless knowledge sharing. This allows your team to close more deals faster and build stronger customer relationships.
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WP Docs
Imagine all your FAQs, tutorials, and company policies being in one place. To answer a complex question, your support teams will need to share a URL. Customers would prefer to find the answer quickly, rather than waiting for a response and creating a support ticket. Self-help articles and tutorials can help customers succeed and lower support costs. Your site should have valuable, relevant content. This sends a positive signal for Google search engine. FAQs and how-to articles will increase your website's ranking and help you reach more customers. Transparency across all devices is essential in today's tech-driven society. wpDocs optimizes your documentation to display on desktops, tablets and mobile devices. wpDocs simplifies document collaboration.
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livepro
Livepro is the ideal Knowledge Management solution for Customer Service/Experience. Livepro can be used in any setting, including behind the counter, on the field, or customer self-service. It has the tools to increase cx scores and reduce training times. It also helps ensure compliance and staff engagement. Livepro is a purpose-built Knowledge Management system for customer experience. We are focused on providing answers to agents and not lengthy, complex documents. Livepro's powerful features such as search and easy-to-follow process guidance make this possible. Livepro is easy to use and requires little training. This increases staff confidence and customer satisfaction while reducing AHT and training costs. Customers will be more satisfied with livepro by reducing AHT by 25% and reducing transfers by as much as 35% Increased staff engagement and shorter induction-training periods. Increase Compliance and Risk with Authored Content & SOC Certified Secured data.
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Pricing
Pricing Starts At:
$99 per month
Free Version:
Yes
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Terkel
Year Founded:
2021
Headquarters:
United States
Website:
terkel.io
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
Phone Support
Online
Terkel Features and Options
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