TeamDesk Reviews

Summary: I use it successfully every day.

Positive: Fast Development.
Good Support.
Good Value.

Negative: Steep leaning curve.
Lack of available training courses.
Online training is often dated.

Summary: 1. The calendar in the current format serves no purpose.
It must send out reminders, schedule events weekly, fortnightly, etc.

2. TeamDesk must save time not add time to your workload.

Positive: 1. I want a calendar on TeamDesk that works like Google Calendar.
Even just the Google Calendar integrated will be of a huge advantage.

2. The fact that you have to save the document, make changes and then delete the previous document and then attach the changed document.
It would have been easier to just open the attachment and then make changes and saved the document and the changes takes effect.

Kind regards

Negative: 1. The calendar is of no use to a company.

2. Time Consuming and frustrating to save the changes outside of TeamDesk and then upload another document.

Summary: So so. Lots of glitches, and things that don't automatically update.
Hard to personalize - dependent on administrator to make changes & to fix things not working properly.
Hard to rely on it as a database, too many things that I don't have control over in order to rely on it being accurate.

Positive: I like that I can manage sales, companies, equipment inventory, and employee time sheets on the same platform.
I like that it covers an account from the moment it gets called, all the way through being a customer, and then becoming inactive.

Negative: Wish there was a scheduling/routing feature for technicians.
Don't like that the companies can get "overloaded" then error out when trying to open.
Don't like that the work orders don't follow the equipment.
Don't like that there are no catches when something doesn't get completed.
Don't like that none of the views work.
Wish I could also manage parts inventory on same platform.
Don't like that once something is done, it has to be undone and then redone in order to make a change.