QEval
QEval is a cloud-based platform designed to help call centers manage quality assurance and compliance needs effectively. It offers key features such as integrated online coaching for agents, role-based access controls, encrypted recordings, and detailed trend reporting. As a versatile and intelligent contact center quality monitoring and performance management tool, QEval utilizes advanced artificial intelligence and real-time speech analytics to provide actionable insights and analytics. The platform streamlines the coaching process by delivering training updates and offers enhanced visibility into coaching practices, moving beyond outdated methods of mere checkbox evaluations. By leveraging AI-driven speech analytics, QEval uncovers valuable performance insights, including emotional cues, to improve call center quality monitoring and foster more impactful agent coaching.
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Careerminds
Careerminds helps organizations support their people at every stage of the talent lifecycle through outplacement, career transition, talent development, and job architecture.
Founded in 2008, we operate in 80 languages across 100+ countries, combining global reach with a personalized experience.
Our unique delivery methodology blends advanced technology, workforce intelligence, and one-on-one coaching to deliver scalable, measurable results.
We empower leaders to navigate change, strengthen their organizations, and drive sustainable growth.
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Tenor
Tenor serves as an AI-driven platform for leadership development, aimed at fostering confident and capable managers through immersive voice-based role-play simulations and tailored coaching experiences. With an extensive library of over 150 pre-designed scenarios, it also provides the flexibility to create personalized simulations for a variety of critical conversations, including performance evaluations, salary negotiations, conflict resolution, and enhancing team engagement. Each interactive simulation delivers immediate feedback, insights into strengths, and transcripts, allowing users to hone their communication and leadership abilities within a safe and non-judgmental setting. Featuring an on-demand AI coach aligned with your organization’s leadership principles, Tenor seamlessly integrates with popular platforms such as Microsoft Teams, Slack, LMS systems, and email, ensuring that managers receive timely support within their workflow. Additionally, Tenor is prepared for enterprise use, boasting SOC 2 Type II certification, strong data protection measures, and customizable access permissions, making it a trustworthy choice for organizations looking to enhance their leadership development initiatives. By prioritizing both user experience and security, Tenor stands out as a comprehensive solution for modern managerial training.
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Mindtickle
Mindtickle's Sales Readiness platform is trusted by revenue leaders to identify and drive winning rep behavior. A great onboarding experience helps reps succeed and reduces ramp time. Based on each rep's skills and knowledge, develop personalized skills and capabilities. Engaging field communications, gamification and mobile experiences can drive high adoption. You can impact measurable revenue outcomes such as rep productivity, time-to-first deal, and win rates. The true north in sales performance should be set by setting skill benchmarks that every rep should strive for. You can track skill gaps and create a culture that holds everyone accountable. Engage and motivate teams to achieve measurable revenue results. Coaching is a great way to track and fix skill gaps at both the individual and team levels. Help reps get through the early stages of a deal by reviewing their call recordings and coaching them. Enablement can help you create customized training and content that is tailored to each rep's needs.
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