Storagepipe Reviews

Summary: We have had a great overall experience thus far and have built a solid relationship. Our account rep is always available to answer questions and or facilitate new potential opportunities. Their support is reliable and quickly provide solutions / answers to problems and questions.

Positive: Once this project officially kicked off initially it was all hands on deck from Storagepipe. As a customer, it truly felt like we are number one. The urgency to ensure accuracy with very knowledgeable SME's made for a smooth and seamless transition until completion. This project felt effortless.

Negative: Information overload, which really is not a bad thing however, the folks at Storagepipe are very eager to ensure that all information is accurate which can be overwhelming initially.

Summary: The service portfolio is great. The tech team is very knowledgeable and helpful. Always great to work with the Storagepipe team!

Positive: Customizable solutions.
Support team is always responsive and reliable.
Great new addition of cybersecurity MDR services!

Negative: Can’t really think of any! Awesome team, awesome work!

Summary: I am very impressed with the professionalism of the Storagepipe presales and support team. The Veeam product has been solid and have not had any real complaints on the product to date from my existing clients.

Positive: The Storagepipe Sales and Presales (Steven Rodin (Sales)) (Edeleine Mauricio (Presales)) is very responsive to our requirements and aggressive turn around times. Their ability to be agile and focused really speaks volumes to myself and Kydryl.

Negative: None to speak of to date asides not being able to duplicate Edeleine who does a lot of leg work from a presales perspective for me personally and the team overall.

Actually additional capabilities to the ransomware element of the Veeam product would be a great addition to the services.

Summary: Contract amendments to assist with implementing a change to our customer was very quick and easy to review.

Positive: Overall support and response from Storagepipe team for contract amendments and feedback was very good.

Negative: I did not have a negative experience using the service.