CallShaper
A Complete Call Center Package
CallShaper’s cloud-based software solution for call centers keeps things simple.
With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management.
CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time.
CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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Borealis
All stakeholder engagement activities can be managed from one platform. Additional modules can be added to strengthen governance, environment, and social areas. Borealis' Stakeholder Engagement module gives you the tools to create more effective engagement plans, strengthen relationships with stakeholders, and align processes with industry best practice. To simplify your day, the Stakeholder Engagement module centralizes all stakeholder information and makes it easily accessible.
Build stakeholder trust with a proven methodology
Plan
Connect engagement strategy to execution. The mapping tool in Borealis makes it easy to analyze stakeholders to prioritize the allocation of resources.
Engage
Communicate with stakeholders in a more relevant and timely manner. Borealis uses AI-driven machine learning to keep records clean and up-to-date.
Measure
Prove compliance with ever-evolving standards. Borealis lets you easily track and progress, generate reports and documentation, and demonstrate the impacts of your efforts.
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Wireframe.cc
To begin crafting an element, simply draw a rectangle on the canvas and choose the appropriate stencil to place within it. The limited selection of colors and tools streamlines your process, allowing you to concentrate on the essential aspects without getting sidetracked by unnecessary details or embellishments. Smart features are available when required, yet remain out of sight when they are not needed, enhancing user experience. A basic version of the application is offered at no cost, enabling users to save each wireframe with a unique URL for easy bookmarking or sharing. In contrast, the Premium version distinguishes between editing and preview modes, providing a private dashboard that houses all your projects alongside shareable links designed for previewing, not editing. By activating the smart guides, you can achieve enhanced accuracy and efficiency in your drawings. These temporary snap-to guides emerge when you create or manipulate items on the canvas, aiding in precise placement. Whenever you want to align a new object with an existing one, smart guides will appear before you start drawing and will continue to show up as you drag your cursor, ensuring a seamless experience throughout your design process. This thoughtful feature greatly assists in maintaining alignment and consistency across your projects.
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Noya
Wireframing provides an opportunity to investigate various design paths without committing too much to one specific option until it has been confirmed as viable. Noya revitalizes the wireframing process by integrating wireframes with a design system, allowing for the creation of high-fidelity designs in real time. This innovative approach encourages prolonged exploration during the wireframing phase, enhances creativity, and facilitates the simultaneous generation of design outputs that can inspire and engage your team. The design system specifies the types and styles of blocks available for use. Currently, Chakra UI is supported, with plans for additional design systems and custom themes in the future. Users can easily create a block by clicking and dragging, selecting a type, and utilizing a straightforward text-based interface to define content. After reviewing the resulting design, adjustments can be made as needed. The tool empowers teams to produce various outputs, ranging from rasterized mockups to vector layers that can be imported into Figma, and even React code, which serves as a foundational element for front-end development. This flexibility ultimately streamlines the design workflow and enhances collaboration among team members.
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