QEval
QEval is a cloud-based platform designed to help call centers manage quality assurance and compliance needs effectively. It offers key features such as integrated online coaching for agents, role-based access controls, encrypted recordings, and detailed trend reporting. As a versatile and intelligent contact center quality monitoring and performance management tool, QEval utilizes advanced artificial intelligence and real-time speech analytics to provide actionable insights and analytics. The platform streamlines the coaching process by delivering training updates and offers enhanced visibility into coaching practices, moving beyond outdated methods of mere checkbox evaluations. By leveraging AI-driven speech analytics, QEval uncovers valuable performance insights, including emotional cues, to improve call center quality monitoring and foster more impactful agent coaching.
Learn more
LALAL.AI
Any audio or video can be extracted to extract vocal, accompaniment, and other instruments. High-quality stem cutting based on the #1 AI-powered technology in the world. Next-generation vocal remover and music source separator service for fast, simple, and precise stem removal. You can remove vocal, instrumental, drums and bass tracks, as well as acoustic guitar, electric guitar, and synthesizer tracks, without any quality loss. You can start the service free of charge. Upgrade to get more files processed and faster results. Only for personal use. Move to the next level. You can process thousands of minutes of audio and/or video. This software is suitable for both personal and business use. Each LALAL.AI package has a limit on the amount of audio/video that can be split. The package minute limit is deducted from each file that has been fully split. You can split as many files you like, provided their total length does not exceed the minute limit.
Learn more
Ashampoo Audio Recorder Free
Ashampoo Audio Recorder Free is an easy-to-use tool designed for recording both voice and music, allowing you to capture sound directly from your microphone or through your sound card's loopback function. Whether you want to create simple voice memos or record audio from your browser and other sources, the process is straightforward: select your audio source, hit the Record button, and start capturing. The software's intuitive interface allows for various output formats, such as MP3, WMA, OGG, WAV, FLAC, OPUS, and APE, catering to diverse audio needs. With sampling rates reaching up to 48kHz, it stands out as an excellent choice for recording high-quality streams, podcasts, and music. All your recordings are organized in a built-in media library that is fully playable, streamlining the tasks of reviewing and renaming files. Additionally, the program offers a trimming feature that lets you extract specific audio segments effortlessly, ensuring you get precisely what you need with minimal effort. This combination of features makes Ashampoo Audio Recorder Free an indispensable tool for anyone looking to capture high-quality audio easily.
Learn more
Audacity
Audacity is a free and open-source audio software that operates on multiple platforms, including Windows, macOS, and GNU/Linux. This user-friendly multi-track audio editor and recorder was created by a dedicated team of volunteers committed to open-source development. Users can capture live audio via a microphone or mixer, as well as digitize sounds from various media sources. The software allows for the importation, editing, and merging of audio files, and recordings can be exported in a variety of file formats, including the capability to handle multiple files simultaneously. Audacity supports audio resolutions of 16-bit, 24-bit, and 32-bit, with superior quality achieved through high-quality resampling and dithering techniques. It also accommodates effect plug-ins like LADSPA, LV2, Nyquist, VST, and Audio Unit, allowing users to modify Nyquist effects directly within a text editor or create their own plug-ins. Editing is simplified with features like Cut, Copy, Paste, and Delete, alongside unlimited Undo and Redo options for flexibility during sessions. Users can preview effects in real-time and manage their plug-ins effectively through the integrated Plug-in Manager, ensuring a smooth workflow while working on audio projects. Overall, Audacity stands out as a versatile tool for both amateur and professional audio enthusiasts.
Learn more