Spectrum TeleTrack Description

Spectrum TeleTrack is a comprehensive cloud-based solution for home care that simplifies scheduling, tracking, billing, and overall management, enabling you to concentrate on expanding your enterprise. Our customer service is unparalleled, supported by a team that brings a rare blend of practical field and technical expertise. No other home care software boasts a higher rate of customer satisfaction than ours. For more than two decades, users of TeleTrack have benefited from the capacity to virtualize their agency’s operational processes. With features such as user-friendly administrative interfaces, caregiver and family portals, smartphone applications, and integrated texting, your team can efficiently oversee the business from virtually anywhere. The user-friendly design of Spectrum TeleTrack, combined with our knowledgeable experts, will facilitate immediate enhancements in your operations. We are dedicated to optimizing your business, which will lead to increased revenue, reduced overhead expenses, and improved profitability for your agency. By choosing Spectrum TeleTrack, you are taking a decisive step toward elevating your home care services.

Spectrum TeleTrack Alternatives
Aaniie Reviews
Aaniie
(57 Ratings)
Aaniie is the developer of a complete SaaS caregiver workforce management and point-of-care platform with transformative technologies to support the future of care in the home across the continuum of life – from childcare to senior care. Aaniie’s sophisticated connected technologies and advanced proactive analytics produce better patient outcomes, simplify back-office functions, and drive higher profitability for providers. By leveraging emerging technologies like gamification and advanced automation, Aaniie is solving home and community-based care’s staffing and retention crises while providing a superior user and client experience. Aaniie’s solutions drive the best practices in home care while increasing the engagement of caregivers, clients, and family members – leading to improved outcomes and increased satisfaction.
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AdaCare Reviews
AdaCare
(108 Ratings)
You can quickly find the right caregiver for your client! Our database matches caregivers to clients based on skills, availability, and location. You can monitor your leads and refer sources with a full history of your activities. Your website can be linked to AdaCare's databases. Keep track of all your staff members, including their names, addresses, phone numbers and available hours, CEUs, expirations, and phone numbers. Our "instant timecard", which replaces paperwork and sends out alerts if caregivers get late, is called the "instant timecard". You get better documentation with less work. To view their calendars, maps, and schedules, caregivers can log in. Your caregivers and office staff can benefit from this service. For easier billing and payroll, you can print and export hours and miles. You can also access reports and charts to help you manage your business. You can work anywhere you like, whether it's at home, in the office, or out in the field. It's secure and reliable. Your caregivers can log into their computer from home to print their own schedules or maps.
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100Plus Reviews
100Plus
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Today, 100Plus stands as the fastest-growing platform for remote patient monitoring, uniquely available at no expense to both you and your patients. Catering to a wide range of health conditions, including heart disease, varying blood pressures, congestive heart failure, diabetes, and obesity, 100Plus ensures a quick implementation process that allows you to be operational within minutes while delivering devices directly to your patients' homes. With their White-Glove Enrollment service, 100Plus excels in efficiently onboarding any number of patients, from 10 to 10,000, by providing essential outreach and educational resources. Their Predictive Population Health Management™ system diligently monitors your patients’ health data and promptly alerts you for timely interventions, thereby aiding in the prevention of episodic care scenarios. The platform offers integrated cellular devices without any monthly fees or bills, including a Blood Pressure Cuff, Blood Glucose Monitor, Digital Weight Scale, Emergency Watch, Digital Thermometer, and Pulse Oximeter. Additionally, 100Plus provides exceptional support with their White Glove setup, which encompasses patient outreach, education, and enrollment services, along with reliable product assistance available from 9 AM to 9 PM ET through phone and online chat, ensuring you and your patients receive the help you need whenever it is required.
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The Rosemark System Reviews
The Rosemark System
We develop cutting-edge yet user-friendly software solutions for home care agencies, focusing on the essential elements of their operations: personnel, payers, outcomes, and information management. Our business-enhancing tools enable users to document sales interactions, monitor and evaluate referral sources, strategize marketing initiatives, and much more. Additionally, our platform allows for posting job vacancies, screening candidates, ensuring compliance with employee regulations, offering adaptable scheduling options, and providing a caregiver mobile app, EVV, and telephony features. We pride ourselves on delivering the most insightful and supportive customer service in the field, with dedicated staff providing proactive assistance and personalized technical support around the clock to guarantee success and optimal return on investment. With flexible pricing models tailored to scheduled hours or individual clients, you can expand your business while effectively managing expenses. We prioritize data security through measures like server protection, data encryption, Secure Shell password safeguards, and regular backups to protect against data loss, allowing you to focus on what truly matters. Furthermore, our commitment to innovation means we continuously enhance our offerings to meet the evolving needs of home care agencies.
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Integrations

No Integrations at this time

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Spectrum Voice Technologies
Year Founded:
1986
Headquarters:
United States
Website:
www.spectrumvoice.com

Media

Spectrum TeleTrack Screenshot 1
Spectrum TeleTrack Screenshot 1 Spectrum TeleTrack Screenshot 2
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Product Details

Platforms
Web-Based
Customer Support
Online Support

Spectrum TeleTrack Features and Options

Home Care Software

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Home Health Care Software

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Spectrum TeleTrack User Reviews

Write a Review
  • Name: Teara M.
    Job Title: Director
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Poor customer service

    Date: Oct 17 2022

    Summary: By far the worst, I would not recommend the service, please look and interview plenty of companies before you decide to go with a provider.

    Positive: Nothing, I don't have anything to say good about this product nor company, I would not recommend the service at all.

    Negative: Poor very poor, by far the worse company to work with, I would not recommend this company unless you like Walmart and McDonald customer service.

    The owner of the company Fred shows very poor leadership skills and customer services, my company was billed incorrectly several times when I called to question the matter, I was told that no errors were found and after review they found errors where I was over billed. I called in regarding the billing matters several times. Another rep was equally as rude and unprofessional as Fred. Both had to call me back after review of my billing and tell me they were incorrect, and they indeed did find an issue. While discussing my issue both parties cut me off did not listen and continued to talk over me. Fred the owner even told me he was no longer going to allow me to have service and hung up on me. After researching the issue he called back and said he wanted to earn my service back and apology for the way the way he was on the phone with me, I listened to him and began to discuss my issue again and he then cut me off again and told me he wishes me the best of luck you can't make everyone happy has if me being displeased wasn't due to the disrespect, and rudeness along with several billing errors that was found. He told me how much of a credit I would be getting back and that he did also see where I called in. Fred told me that I emailed the company to stop a particular feature and I've never emailed the company, he kept telling me I did.

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