Sofon Guided Solutions Integrations

Oracle's Complete CRM solutions provide the most comprehensive and powerful capabilities to help organizations increase sales, marketing, loyalty and service effectiveness. They can be combined with Oracle Commerce solutions to deliver a seamless cross-channel experience for customers. Only Oracle CRM On Demand Industry Editions offer customized CRM solutions for specific industries. Oracle CRM On Demand Industry Editions, unlike other hosted CRM solutions, are built upon Oracle’s industry expertise. They provide organizations in the automotive and high tech industries with tangible business benefits from the beginning of deployment. Oracle CRM On Demand Industry editions include pre-built business processes, data and object models, as well as business logic, to meet the specific needs of each industry.

SAP solutions go beyond traditional CRM software. They provide core CRM functionality as well as in-memory technology, Big Data insights, and in-memory technology to enable you to drive contextual, personalized customer engagement across all channels and business lines. You can access the social and customer insights you need to make a difference in every deal, from anywhere. Every customer will feel like they are your only customer by providing personalized, contextual customer experiences across all channels. Our solutions for mobile, social and e-commerce offer a personalized digital shopping experience. Your service reps will have the visibility and real-time tools to solve customer problems and win loyalty.