Smith.ai Virtual Receptionist Reviews

Our virtual receptionists work 24 hours a day at a fraction the cost of a full time receptionist who works 40 hours per week. Statistics show that 80% of callers will not leave a message on voicemail systems and that most will hang up after five rings. Many businesses have found a way to overcome this problem by outsourcing traditional telephone reception services. Our Customer Service Representatives are highly trained and can answer your calls as you would. They can transfer calls to your office extensions or mobile phones, and take detailed messages and deliver them promptly. We are available 24/7, or whenever you need us. Missing important phone calls can lead to lost revenue or customer service calls that could cost your business. AnswerFirst's Customer Service Professionals can also handle the triaging, processing, and delivery of your emails.

Our customer service experts are available to assist your visitors and callers 24/7. Your potential customers are available 24/7, wherever and whenever you need them. No voicemail, only real people. There is no voicemail or bots so you can do business with real people and not automated voices. Know your callers and manage calls. For a personalized experience, we recognize returning callers. Unique call script because no two businesses are alike. Your call flow will be unique to you. We integrate seamlessly with your existing systems and integrate via a shared screen or CRM integration. How can you provide high-quality customer support without having to hire full-time employees in-house? This level of service is not possible for many small businesses. With a small business answering company, you can enjoy the benefits of an in-house staff without the need to hire, train, and pay for staffing. Our agents work remotely from anywhere in the US so they aren’t affected by local service outages and natural disasters.