QEval
QEval is a cloud-based platform designed to help call centers manage quality assurance and compliance needs effectively. It offers key features such as integrated online coaching for agents, role-based access controls, encrypted recordings, and detailed trend reporting. As a versatile and intelligent contact center quality monitoring and performance management tool, QEval utilizes advanced artificial intelligence and real-time speech analytics to provide actionable insights and analytics. The platform streamlines the coaching process by delivering training updates and offers enhanced visibility into coaching practices, moving beyond outdated methods of mere checkbox evaluations. By leveraging AI-driven speech analytics, QEval uncovers valuable performance insights, including emotional cues, to improve call center quality monitoring and foster more impactful agent coaching.
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Careerminds
Careerminds is a global career management and outplacement partner. We care about you, your employees and your company's brand. We combine cutting-edge technology and personalized, one-to-one career coaching to provide customized services to anyone, anywhere, at a lower price than traditional firms.
We will support participants through the entire process and work with them until they are assigned to a new, meaningful position.
Our mission is to get your employees back to work. This is our guarantee.
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Mariner Financial Wellness
Mariner Financial Wellness is a financial well-being platform designed to help employees overcome money-related stress and build healthier financial habits through education, budgeting tools, goal setting, and personalized coaching. It caters to employees from a wide range of roles, offering customized content that meets individual financial needs and circumstances. Employers can monitor the program’s effectiveness with real-time reporting that shows improvements in financial wellness, debt reduction, and overall productivity. The platform boasts a quick and straightforward setup process, with customizable administrator dashboards and communication materials to support employee engagement. Two flexible plan options accommodate different company sizes and budgets, making the program accessible and affordable. Mariner Financial Wellness places a strong emphasis on data security and privacy, ensuring employee information remains confidential and is never sold or shared. The platform’s mission is employee-first, focusing solely on delivering unbiased, ad-free financial education and guidance. Client testimonials highlight significant benefits in recruitment, retention, and workplace morale, demonstrating the program’s positive impact.
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SAFE Workplace Financial Wellness
The prosperity and energy of your organization are closely tied to the well-being of your employees. Acknowledging this, we present a tailored employer program that encompasses a variety of solutions aimed at reducing financial stress while enhancing your employees’ financial well-being at no expense to your organization. Many Americans are increasingly worried about their financial situations, expressing concerns about retirement savings, funding higher education, managing debt, and addressing healthcare costs. Such financial anxiety leads to decreased productivity, higher absenteeism, increased healthcare claims, greater turnover rates, and more. Prioritizing the financial health of your workforce is just as essential as focusing on their physical wellness, particularly since the two aspects are interconnected. For instance, employees experiencing significant financial stress are twice as likely to report overall poor health and are more than four times more prone to issues like headaches and depression. By investing in financial wellness initiatives, organizations can foster a healthier, more engaged workforce that ultimately drives success.
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