CallTrackingMetrics
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams.
Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills.
Contact center features include a browser-based softphone and smart routing options.
Learn more
Lockbox LIMS
A cloud LIMS that tracks samples, tests results, and manages inventory for life science research, industrial QC labs, and biotech/NGS. Includes regulatory support for CLIA and HIPAA, Part 11 and ISO 17025. The quality, security, traceability, and traceability for samples is crucial to a lab's success. Laboratory professionals can use the Lockbox LIMS system to manage their samples. They have full visibility of every step of the sample's journey from accession to long-term storage. LIMS analysis is more than just tracking results. Lockbox's multilayered sample storage and location management functionality lets you define your lab's storage structure using a variety location options: rooms and storage units, shelves and racks, boxes and boxes.
Learn more
SmartReps
SmartReps empowers field sales representatives to manage their interactions with healthcare professionals efficiently, all while boosting their sales effectiveness. Tailored specifically for the life sciences sector, this CRM solution is designed to significantly improve the productivity of field reps. It aligns seamlessly with the operational requirements of medical sales representatives, adapting easily to various commercial activities. Reps can utilize SmartReps' CRM and historical visit insights to enhance their call preparations and customize every interaction with healthcare providers, whether they are online or offline. It's crucial to equip your medical, hospital, or pharmaceutical representatives with the tools they need to thrive! SmartReps offers a comprehensive suite of resources for field reps, facilitating their engagement with HCPs across multiple channels, ensuring a cohesive and tailored omnichannel experience. Regardless of whether the interaction is in person or virtual, representatives can consistently convey the most pertinent messages to healthcare professionals. Additionally, SmartReps enables field reps to gather and document essential information from HCPs, further enhancing their effectiveness and insight.
Learn more
H1
H1 Universe is an innovative platform that leverages artificial intelligence to enhance the management of healthcare data, offering users access to the most extensive global database of healthcare providers (HCPs). By merging information from various sources, such as public, private, and proprietary databases, H1 Universe provides valuable insights that are crucial for clinical trials, medical affairs, and commercialization efforts. This powerful tool enables healthcare teams to pinpoint essential stakeholders, refine clinical research processes, and make informed decisions swiftly, ultimately boosting overall efficiency within the healthcare landscape. Furthermore, the platform not only aids in real-time decision-making but also fosters collaboration among healthcare professionals, paving the way for improved patient outcomes.
Learn more
