Sharpen Description
Unify communications and contact centre solutions into one, optimized, and remote-friendly experience. You can deploy with minimal onboarding. Integrate with your existing communication and productivity applications. Data is easy to query, export, and automate using a low-code/no-code interface. Every channel can be used to measure and record service interactions. We are built for custom data reporting, analytics, and measuring your ROI right from the beginning. Superior customer experiences are possible through AI-supported decision making and automated workflows. Agent engagement and development can be encouraged with AI-driven self-coaching and integrated performance management. Our modern interface will help you gain insights and efficiency across your organization. Our modern interface allows us to scale quickly to meet spikes of demand. Join our network of experts who are changing the future of call center technology.
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Pricing
Pricing Starts At:
$99 per month
Free Trial:
Yes
Integrations
Company Details
Company:
Sharpen
Year Founded:
2007
Headquarters:
United States
Website:
sharpencx.com
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
24/7 Live Support
Sharpen Features and Options
Call Center Software
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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