CallTools
Transform your contact center operations with CallTools—an innovative cloud-based platform that unifies inbound and outbound dialing for maximum efficiency. Enhance agent productivity and foster stronger customer relationships with robust features like predictive dialing, call recording, and integrated multi-channel campaigns for email and SMS. Gain a holistic understanding of team performance through comprehensive analytics and real-time reporting tools. With flexible integrations, streamlined queue management, and customizable IVR options, CallTools simplifies workflows and delivers superior call outcomes. Optimize your connection rates using advanced data targeting and dynamic caller ID tools. Designed with an intuitive interface, CallTools empowers teams to handle even complex tasks with ease.
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Banker's Dashboard
Access your bank's or credit union's financial performance from anywhere, anytime. Secure, cloud-based access gives you insight into your bank's financial performance. With a few clicks, you can access margin components, branch performance, forecasts, and more. The Banker's Dashboard and Credit Union Dashboard integrate seamlessly with your core processor. Easy setup allows you to immediately improve your bottom line. Automate reporting and eliminate errors so you can focus on higher-value tasks. Multiple forecast scenarios can be quickly run and revised, allowing you to analyze variances and other strategies. Compare branch performance. For better results, institute best practices and hold branches accountable.
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Identity Matrix
Identity Matrix helps you increase revenue while spending less. The platform identifies 70% of US web visitors at a person-level. Set up page intent and lead scoring rules, then store them directly in your CRM for direct outreach.
With person-level attribution, market-leading contact information, and a full view of the customer journey, Identity Matrix helps you solve marketing's toughest questions:
1. Where is your best traffic coming from?
2. What does the customer journey look like - step by step?
3. How can I contact high-intent, in-market leads?
With upcoming GenAI features to help with customer journey analysis, conversion rate optimization suggestions and more, Identity Matrix is the data provider your competitors are switching to.
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nuiSense
Captivate your audience with innovative, interactive multi-touch screen experiences that defy convention. Utilize the complimentary Embedded CMS on your Windows 10 computer, allowing for seamless creation with both mouse and keyboard. This service is entirely free! You can deploy and manage your creations using the nuiSense Player on any Windows 10 Multi-Touch Device, though a license for the nuiSense Player is required to operate touch experiences made with the CMS. Transform your own images, videos, PDF files, Microsoft PowerPoint presentations, websites, maps, and more into engaging multi-touch screen interactions. Engage viewers by annotating documents, images, videos, slides, and websites throughout their experience. Users can interact with the content using either a stylus or their fingers, and your touch experiences are compatible with various form factors and resolutions, from compact tablets to large touch displays or kiosks. This versatility ensures that no matter the setting, your audience can enjoy a rich, interactive experience.
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