ServiceNow AI Agents Description
ServiceNow's AI Agents, embedded in the Now Platform are autonomous systems designed to perform repetitive tasks that humans traditionally handle. These agents interact in their environment to collect information, make decisions and execute tasks. They improve efficiency over time. They are able to continuously improve outcomes by leveraging domain-specific large languages models and a robust reason engine. AI Agents are natively integrated across workflows and systems of data, enabling end-to-end automated processes. They boost team productivity through orchestration of workflows, integrations and actions across the enterprise. The Now Platform allows organizations to deploy pre-built AI agents, or create custom agents tailored for specific needs. This integration allows employees focus on strategic initiatives by automating repetitive tasks.
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