Service Attendant Description
Service Attendant offers many powerful options. The Service module is all you need, but you can add other components to create a custom service management software system. You want to go paperless? Standard features include PDF, Excel, Email/Text Messaging and Image capture. Both industry-standard and custom forms are supported. In 1998, we began offering repair shop software to the appliance and electronic service industry. Service Attendant is continuously being updated with input from service professionals from a variety trades. Our goal is to create repair tracking software that maximizes output, minimizes wasted time, and keeps you organized. Our field service management software empowers your mobile technical team. It is easy to use, and it works anywhere even if there is no internet access.
Service Attendant Alternatives
Walkabout
The best field service software for the appliance industry. Walkabout was developed from the inside of a service repair business. It has all the tools you need to make your business more efficient, scalable and modern. The Walkabout team offers live support and training materials. Walkabout will grow with your business. Start with the basics, and then progress to the more advanced features. My Walkabout is the perfect app for technicians to record their work. It is important to be able to create customers, call, purchase orders, or take payments. The technician can view the history of a customer and diagnose a problem based on more information. The technology and quick workflow that the app offers the technician are often impressive to customers. My Walkabout App can help you satisfy the customer.
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Yambay
The company specializes in strategic solutions that meet the needs of the enterprise market. The extensive product portfolio includes solutions that can be used in Europe, Australia, Southern Africa, and the USA for service & repairs, storm response, and operations. Yambay has a long-standing relationship with GE Digital Energy, the supplier of PowerOn Mobile. This partnership has provided innovative solutions for mobile switching, outage management, and other services to customers around the world. Field service staff can create electronic forms that are tailored for different equipment and activities. Planners can create work packages and schedule orders to service crews. Allows dispatchers to assign and dispatch orders to service personnel and monitor the status of all types field work.
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CrewTracks
CrewTracks.com is a versatile and user-friendly platform designed to streamline field operations for companies in construction, landscaping, and other industries that rely heavily on a mobile workforce. It offers an all-in-one solution for tracking crews, managing projects, and handling the administrative tasks that come with running a business with field teams.
With CrewTracks, you can easily schedule jobs, monitor crew locations in real time, and ensure that everyone is on the same page—no matter where they are. The platform simplifies time tracking, allowing crew members to clock in and out via their mobile devices, which automatically syncs with the central system. This not only reduces errors but also makes payroll processing quicker and more accurate.
In addition to time tracking, CrewTracks provides robust tools for documenting job progress, including photo uploads, notes, and other essential data that can be shared instantly with the home office. This feature is particularly valuable for maintaining transparency and keeping clients informed about the status of their projects.
CrewTracks is built with flexibility in mind, offering customizable features to fit the unique needs of your business.
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NewWaySERVICE
NewWaySERVICE is an online service order software to manage requests received from your customers.
NewWaySERVICE allows you to track and manage your service requests, no matter your type of enterprise. Any kind of requests can be managed using NewWaySERVICE such as service, repair or maintenance requests.
NewWaySERVICE allows you to track each service request (work order), from start to finish, and keep a record of the amount of time each of your technicians has spent on it.
Of course, our software includes all main modules you would need to properly manage your service department such as Work orders, Equipment, Customers, Planning, Inventory, Service contracts and Guarantees, Web portal, etc.
You can create a free trial account at NewWaySERVICE.com and start using it right away.
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Pricing
Pricing Starts At:
$599 one-time payment
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Cyber Cove Solutions
Year Founded:
1998
Headquarters:
Canada
Website:
www.cybercovesolutions.com
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Product Details
Platforms
SaaS
Windows
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online
Service Attendant Features and Options
Field Service Management Software
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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