Semper Hospitality Software Description

Semper Software provides a complete solution for managing accommodations of any size, as well as restaurants, pubs, and coffee shops. Our robust Property Management System (PMS) allows for flexible implementation options, whether cloud-based or local. We offer a fully integrated suite that includes Reservations Management, Point of Sale (POS), Stock Control, Conference Management, Payment processing, and accounting integration. What sets us apart is our commitment to enhancing the guest experience through a guest-centered approach. Our integrated Customer Relationship Management (CRM) system features various modules designed for guests, such as the ability to check in and out electronically, access their accounts online from a mobile device, submit service requests, settle bills, and even complete check-outs seamlessly. This innovative design aims to elevate the overall experience for guests. Additionally, we facilitate increased bookings through one of the most expansive online programs available, connecting you to a multitude of major booking platforms worldwide. For dining establishments, coffee shops, souvenir shops, and pubs, we provide a cohesive system that encompasses everything from POS and stock management to accounting functions. Our strong emphasis on mobile solutions not only streamlines operations but also reduces expenses related to staffing and hardware. Ultimately, we strive to transform the way venues operate and engage with their guests.

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Cheerze streamlines every aspect of hotel management, handling everything from reservations and check-ins to room service, housekeeping, dining options, gift shops, night audits, and purchasing, ensuring your hotel operations run seamlessly. Recognized as the top choice for midsized hotels, resorts, small hotels, and service apartments, Cheerze provides essential support throughout the guest experience—from check-in and room bookings to maintaining guest histories and enhancing overall satisfaction. The system features a comprehensive range of modules designed for both Front of the House and Back of the House operations, focusing on efficiency, cost management, and robust reporting to prevent revenue losses. Its modular architecture allows hotels to select from various specialized sub-products tailored to their unique needs. In customer-facing roles, where first impressions are crucial, reliable technology can make a significant difference in operational success. By leveraging Cheerze, hotels can enhance their service quality and ensure a memorable experience for guests.
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Integrations

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Reviews - 1 Verified Review

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Company Details

Company:
Semper
Headquarters:
South Africa
Website:
www.semper.co.za/

Media

Semper Hospitality Software Screenshot 1
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Product Details

Platforms
Web-Based
Mac
Windows
Android App
iPhone App
iPad App
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Online Support
Business Hours
Live Rep (24/7)

Semper Hospitality Software Features and Options

Hospitality Property Management Software

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Semper Hospitality Software User Reviews

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  • Wendi S.
    GM     Date: Sep 19 2018
    There is a reason the monthly fee is low - not user friendly at all and reservations are terrible - if you want your guests to wait for a word doc to download upon check-out then this is for you. You need a small team to run the system. Cost control - lets not even go there - try and change from unit to kg and loose 3 hours of work you have just processed. The worst system I have ever implemented. Will not recommend to anyone.
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