SUMO Scheduler Description
Multichannel customer engagement bridges the digital and physical domains. SUMO powers conversations that drive growth for the following industries:
▶ Healthcare & Life Sciences
▶ Education
▶ Banking & Financial Services
▶ Government & Public Sector
▶ Non-Profit
▶ Retail
▶ Real Estate
▶ & More
SUMO supports:
✔ Online Schedulers for Appointments, Events, & Wait Lists
✔ Schedule on a case & recurring appointments
✔ Smart Assignment via Skill, Location, Round-Robin, & More
✔ Group Scheduling
✔ Buffer Time
✔ SMS Reminders
✔ Multi-Calendar
✔ Calendar Sync (Outlook, Office365, Google Calendar)
✔ Web Conferencing (Zoom, GTM, WebEx, Google Meet, Microsoft Teams, etc.)
✔ Field Sales Scheduler to book appointments with travel time
✔ Native in all Clouds (Sales Cloud, Service Cloud, Financial Service Cloud, Health Cloud, & More)
✔ Private Cloud Offering
✔ Native in Salesforce Communities
✔ Shield Encryption
✔ Multi-Language
✔ Flow Builder
✔ Standard & Custom Object
✔ Chatter Push Notifications
✔ Native in Lightning / Classic & Mobile
✔ Single Sign-on
✔ Powerful APIs
✔ Stripe Payments
Replacement for Lightning Scheduler and Lightning Sync, compatible with SUMO Sync.
Pricing
SUMO offers Volume & Non-Profit / NGO Pricing.
Users may self-implement or choose a paid white glove Implementation package. SUMO's pricing includes unlimited use for all licensed users - there are NO hidden usage fees.