SERVTRAC Description
SERVTRAC is a robust software solution designed for the management of field service activities tailored for commercial equipment distributors, manufacturers, and independent service providers. This platform equips users with the necessary tools to enhance and evaluate various aspects such as mobile workforce efficiency, customer satisfaction, and service call effectiveness. Technicians benefit from immediate access to crucial information, including warranty validation, service history, technical documentation, and the availability of service parts, ensuring they can deliver top-notch service. By streamlining these processes, SERVTRAC ultimately contributes to improved operational performance and customer engagement.
SERVTRAC Alternatives
FieldEdge
FieldEdge, previously Desco, is a service management software that is innovative for the service industry. FieldEdge gives you the edge to stand out in your industry with its extensive set of productivity tools and customer management tools. The platform allows businesses to connect, organize technician dispatching and job scheduling, manage customers and jobs, see performance dashboards, and sell better.
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BlueFolder
Elevate your service management to new heights with BlueFolder, the all-in-one solution designed for field service providers, maintenance teams, and support organizations. Streamline your workflows, enhance customer satisfaction, and boost efficiency with our comprehensive suite of features.
Effortlessly manage work orders through our intuitive interface, ensuring nothing slips through the cracks. With intelligent dispatch and scheduling tools, optimize resource allocation to minimize downtime and maximize productivity. Build lasting customer relationships using our CRM features, keeping track of interactions and service history for personalized service.
Stay connected on the go with our mobile app, enabling real-time collaboration, work order updates, and client communication from anywhere. Take control of assets and equipment and contract management. Simplify financial processes with billing and invoicing features, generating accurate invoices and receiving payments optimizing cash flow to your business.
Gain valuable insights into your business performance through customizable reports and analytics. Make informed decisions and identify areas for improvement. BlueFolder seamlessly integrates with other essential tools.
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SMART Software
Software for field service management in every industry. SMART Software works with you to streamline your routes and provide detailed reporting and analysis to help you grow your service business. Our software support team is the best in the industry and includes on-site training. Streamline your business operations and keep all your important customer information in one place. Our inventory management, equipment tracking and time management tools, as well as reporting, will help you increase your bottom line. You can keep track of all aspects related to Service Issues, including ticketing and technician routing, inventory control, and vehicle maintenance. We forecast vault cash differently to any ATM software or processor. ATM SMART is a popular choice for customers who return 20% of their vault cash. SMART offers a powerful, integrated CRM solution that allows you to manage your relationships with customers, vendors, sales prospects, and other business contacts.
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BuildOps
All-in-one operational software built by and built for commercial contractors - from service to projects and everything in between!
Make Data-Driven Decisions
With automated real-time reporting, your data works for you. Managers can identify trends, monitor technician progress, and discover revenue opportunities.
Give Customers an Amazing Experience
Speed up the customer approval process with full job history. Attach photos, videos, PDFs, and custom forms directly to the work order so there’s no question on the work that’s been completed.
Seamlessly Connect Your Office and Technicians
Increase productivity and reduce errors. BuildOps automates work orders, customer data, invoices and more — from office, to field, and back again.
Whether you're looking for commercial HVAC software, electrical software, or plumbing software, BuildOps can scale your operations with better communication and coordination. BuildOps boosts your revenue, maximizes profits, and improves communication between field and back-office.
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Pricing
Free Trial:
Yes
Integrations
Company Details
Company:
AMTECH Computer Services
Year Founded:
1989
Headquarters:
United States
Website:
www.amtechcs.com
Media
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Product Details
Platforms
Web-Based
Windows
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Customer Support
Online Support
Business Hours
Live Rep (24/7)
SERVTRAC Features and Options
Field Service Management Software
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Service Dispatch Software
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
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