Alternatives to SAMMI

A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.

Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them. SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement. It is trusted by more than 450,000 businesses, including giants such as Mahindra Group and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle. Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.

SysAid is the next-gen of ITSM, a comprehensive platform with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional service – automagically. This delights employees with a reliable, easily accessible, and incredibly convenient service experience. Frees up admins so they can focus on more strategic tasks. And liberates organizations to unleash their true potential.

OWN3D stands out as a premier source for high-quality graphics, resources, and tools that significantly enhance the professionalism and appeal of live streaming across platforms such as Twitch, YouTube, and Facebook Gaming. Targeting both novice and seasoned streamers, OWN3D features an extensive selection of customizable overlays, alerts, emotes, and panels that are user-friendly and easy to implement. Beyond its impressive graphics offerings, the platform includes essential tools like chatbot solutions, music, and design templates for streams, all designed to boost viewer interaction and improve the overall aesthetics of broadcasts. Emphasizing creativity and a seamless user experience, OWN3D has earned a reputation as a reliable partner for streamers who aspire to create a unique and engaging online identity. As the streaming landscape continues to evolve, OWN3D remains committed to providing innovative solutions that meet the diverse needs of its community.

Streamer.bot is a powerful application aimed at enriching the live streaming experience on platforms such as Twitch and YouTube. It provides a range of automation features through the use of actions, queues, and variables, which facilitate the development of intricate interactions. This software works in perfect harmony with OBS Studio, enabling users to automate their recording and streaming indicators while simultaneously adjusting sources and filters in real-time. Moreover, Streamer.bot can connect with a myriad of services, including VTube Studio, Elgato Wave Link, Crowd Control, IFTTT, Ko-Fi, DonorDrive, Streamlabs Desktop, PolyPop, StreamElements, Patreon, Lumia Stream, VoiceMod, HypeRate, and Pulsoid, greatly expanding its usability. Its adaptability is further bolstered by the capacity to transmit or receive information through WebSockets, HTTP methods, or UDP packets, alongside options for custom scripting using command-line executions and C# code. Furthermore, the software incorporates integration with Speaker.bot, providing enhanced text-to-speech capabilities, which adds another layer of interactivity for streamers. All these features come together to make Streamer.bot an essential tool for anyone looking to elevate their streaming game.

PhantomBot is a community-driven and open-source chatbot tailored for livestreamers who desire a highly customizable and feature-rich experience. It seamlessly integrates with popular streaming platforms like Twitch and YouTube, offering a variety of tools for moderation, viewer interaction, and stream automation, such as custom commands, loyalty point systems, giveaways, and interactive chat games. Advanced users benefit from its robust API and scripting features, enabling them to create bespoke functionalities that elevate their streaming experiences. The self-hosted nature of PhantomBot grants users complete control and ensures privacy, making it an excellent option for streamers who prioritize flexibility and innovation. Supported by a passionate community, PhantomBot is continually updated and refined, empowering streamers with an impressive toolkit to cultivate and manage dynamic communities. This ongoing evolution not only enhances the user experience but also fosters a collaborative environment among streamers.

Streamlabs Cloudbot is a cloud-driven chatbot that aims to elevate the live streaming experience on platforms such as Twitch and YouTube. With a robust suite of 26 distinct features, it is designed to captivate audiences while facilitating integration across multiple platforms simultaneously. The bot automates several tasks, including the announcement of new followers and subscribers, expressing gratitude through messages, and safeguarding streams from harmful content. Streamers can customize commands to ensure interactions are tailored to suit their community's preferences. Among its features is the media share option, which allows viewers to request videos without needing to tip, as well as a safe mode that shields against inappropriate content. Additionally, Cloudbot supports the execution of polls, giveaways, and loyalty programs to further enhance viewer engagement. Its intuitive interface paired with extensive support resources makes it an excellent choice for streamers looking to improve both interactivity and moderation within their channels. Overall, Streamlabs Cloudbot stands out as a powerful tool in the toolkit of any content creator aiming to boost their streaming prowess.

Mix It Up is an open-source streaming bot that is completely free and designed by streamers for streamers, fostering a vibrant community. It provides extensive compatibility with platforms like Twitch, YouTube, and Trovo, ensuring a professional yet approachable user experience. Among its myriad features are support for stream decks, interactive stream avatars, broadcast integrations, and donation services, alongside overlays and various widgets. With full integration for the Elgato Stream Deck, users can easily manage all Mix It Up commands with just a single button press. The bot also offers robust functionalities such as tracking Twitch bits, managing channel points, creating Twitch clips, posting to Discord, and sending alerts for charity services, all while facilitating real-time chat enhanced with emote and badge capabilities. Customization is a key aspect, with options for personalized commands, currency systems, inventory management, and rank tracking available. Additionally, it equips streamers with moderation tools, the ability to conduct giveaways, event triggers, timers, quotes, counters, and mini-games, as well as game queuing features. Notably, it also supports multi-streamer setups and includes text-to-speech, file actions, and input emulation, making it a versatile tool for enhancing the streaming experience. This comprehensive suite of features positions Mix It Up as an essential asset for content creators looking to elevate their streams.

Firebot is a free and open-source bot aimed at Twitch streamers, crafted to enhance their streaming experience through interactive features and effective chat management solutions. With a sleek, user-friendly interface, it allows users to configure the bot for a multitude of functions without requiring any programming expertise. Its notable features encompass customizable chat commands, a real-time integrated chat feed for interaction and moderation, automated responses triggered by various stream events, and a currency system that incentivizes viewer participation. In addition, Firebot includes engaging built-in games such as slots and heists, along with strong moderation tools to ensure a welcoming chat atmosphere. It also supports integrations with popular platforms like Streamlabs, StreamElements, Discord, and Philips Hue to further enrich the streaming experience. As a project fueled by community contributions, Firebot is consistently updated and refined, making it a powerful and adaptable tool for streamers looking to elevate their content and engage their audiences more effectively. This ongoing collaboration within the community not only enhances the bot's features but also encourages innovation among users.

Moobot is a cloud-driven chat bot designed for Twitch that significantly boosts viewer interaction and loyalty by taking care of monotonous tasks, which frees up streamers to concentrate on creating content. Acting as a personal moderator, it efficiently eliminates spam and inappropriate comments from the chat, with customizable settings tailored to the specific needs of the community. Moobot comes equipped with pre-built Twitch commands that facilitate the sharing of details regarding social media accounts, sponsorships, or other frequently mentioned announcements, thus minimizing the need for streamers to repeat themselves manually. In addition, it provides exclusive perks for Twitch subscribers, such as more lenient auto-moderation, additional votes in polls, and access to special features. The bot is capable of scheduling and automating posts in Twitch chat, ensuring that viewers receive timely updates about streaming schedules and other essential information. Furthermore, it delivers real-time Twitch alerts in the chat whenever someone follows or subscribes, fostering a sense of community and encouraging participation. Moobot also enables viewers to make song requests, enhancing the interactive experience during streams, ultimately creating a more engaging environment for everyone involved.

Chatty is a dedicated desktop chat application tailored for Twitch, replicating the feel of traditional IRC clients. It is compatible with Windows and any system that runs Java 8 or newer, enabling users to engage with multiple channels through tabbed interfaces, split views, or distinct windows. This client boasts a variety of features such as the ability to mark favorite channels, maintain chat logs, implement flexible message highlighting and ignoring, customize chat colors and fonts, and choose from multiple themes including a dark mode. Users are alerted when their followed channels go live and can effortlessly launch streams in their preferred browser or utilize external applications like Streamlink for quick access. For streamers, Chatty provides an array of tools to manage stream titles, select games and tags, run advertisements, display recent followers and subscribers, and analyze viewer history through graphs. Moderation capabilities include customizable user dialogs, support for AutoMod, and the option to create personalized commands. Moreover, the client integrates emotes from platforms like FrankerFaceZ and BetterTTV, features a unified bot badge, and supports emote tab completion, enhancing the overall user experience. Ultimately, Chatty is designed to streamline interactions on Twitch while catering to both viewers and streamers alike.

DeepBot serves as a comprehensive chatbot and streaming management solution that enhances the live streaming journey for users on platforms like Twitch. Its reputation stems from a versatile array of features, including sophisticated moderation capabilities, customizable commands, a loyalty points system, and music, notification, and giveaway integrations. What sets DeepBot apart is its unique desktop client, which provides real-time management and smooth operations, making it a top choice for streamers who seek a dependable and professional tool. Furthermore, DeepBot fosters community interaction through its engaging features, allowing streamers to cultivate and sustain meaningful connections with their viewers. It is designed to accommodate both novice and experienced streamers alike, adapting seamlessly to various requirements, and ensuring scalability along with dedicated support for all users. This adaptability contributes to a more enriched streaming environment that can grow alongside the creator's journey.

WizeBot is an adaptable and innovative chatbot and automation service specifically created for streamers using platforms like Twitch. It delivers an all-encompassing array of tools aimed at improving stream oversight, viewer engagement, and interactivity. Among its offerings are tailored commands, instant notifications, a loyalty points system, giveaway functionalities, and moderation utilities to ensure a secure and engaging chat environment. Built with ease of use in mind, it allows for extensive personalization, enabling streamers to adjust its features to suit the specific needs of their communities. Additionally, WizeBot provides powerful analytics and effortless integration options, allowing streamers to craft captivating and professional broadcasts while easing the technical burdens associated with stream management. Ultimately, WizeBot stands out as a vital resource for streamers looking to elevate their streaming experience.

Chatterino serves as a dedicated desktop chat application for Twitch, aiming to improve the overall user engagement compared to the conventional web platform. It features support for various emotes from Twitch, BetterTTV, FrankerFaceZ, and 7TV, along with options for both dark and light themes. Users benefit from the ability to view multiple chats simultaneously within a single tab and can tailor message highlights or filters according to their preferences. Additionally, the app enables users to engage in both live and offline conversations, send notifications for mentions, and connect to various channels at once. Being a lightweight tool, Chatterino efficiently conserves CPU and GPU resources. Among its numerous features are a streamer mode that hides user content while using OBS, link previews that showcase images and statistics from YouTube, and a specific mentions panel where all user mentions can be viewed together. Many users have expressed their satisfaction with Chatterino, highlighting its user-friendly nature and the marked enhancements it brings to their chatting activities, ultimately creating a more enjoyable and streamlined experience.

Fossabot is a complimentary, cloud-based chatbot tailored for Twitch and YouTube, delivering advanced tools for moderation and community interaction to elevate the streaming experience. It showcases top-tier spam filtering capabilities with a range of customizable settings and an effective blocked terms feature, empowering streamers and moderators to foster the desired atmosphere within their communities. With a sleek, user-friendly dashboard that provides real-time updates, moderators can collaborate effortlessly. Additionally, Fossabot offers audit logs to ensure transparency, operates on a cloud-hosting model to free users from technical upkeep, and accommodates custom roles with role-based access controls. It seamlessly integrates with well-known platforms like StreamElements, Discord, and TikTok, earning the trust of leading creators on Twitch and YouTube due to its remarkable uptime and dependability. With its ability to handle thousands of operations every second, Fossabot stands out as a go-to solution for those seeking reliable and efficient moderation tools. Furthermore, its commitment to continuous improvement and user satisfaction makes it a preferred choice among streamers looking to enhance their community engagement.

Chatbots can be created and managed to automate customer service, marketing, and CX across digital channels such as SMS, Messenger and WhatsApp, Web Widget and Telegram. Twilio integration also allows you to create call deflection IVR chatbots. With our Channel-Specific Design you can create a single bot that will work on all channels. This will allow your company to be accessible 24/7 from anywhere in the world using over 100+ languages. This is ideal for small businesses and global enterprises. You can find them in many industries, including Retail & Ecommerce, HR & Recruitment and Agencies, Hotels & Hospitalities as well as Restaurants, Financial Services, Travel & Airlines and Logistics, Software & Technology, Property Management, among others. Get started quickly for free by looking through our extensive documentation, YouTube tutorials and blogs. You can also contact us at sales@flow.ai with any questions.

AtBridges.ai is an AI-powered platform designed to enhance productivity across various sectors, including education, law, marketing, and content creation. By automating workflows, it minimizes manual processes and delivers high-quality outputs, allowing professionals to focus on strategic tasks. Key features include AI chatbots for instant customer support, which improve satisfaction by providing accurate information. The platform also offers AI-based content writing, enabling users to create high-quality articles, blog posts, and product descriptions efficiently. Additionally, the AI-powered image creation tool generates unique visuals for marketing campaigns and social media, increasing brand visibility. For legal professionals, AtBridges.ai automates document generation and offers live transcription for legal proceedings, while its AI Law Bot provides quick answers to common legal queries. In education, it helps create customized lesson plans and assessments, fostering personalized learning pathways. Overall, AtBridges.ai enhances efficiency and engagement, empowering users to achieve better results with less effort.

Tiledesk delivers scalable customer service to your mobile apps and your website. It is the first messaging platform that seamlessly connects applications, chatbots and humans, with its orchestration layer and built-in AI powered Bots. It is an open source project, based on the MQTT protocol for the messaging. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Ticketing Management system perfectly integrated into the platform and into the flow of instant conversations; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels in a transparent way for end customers and agents; • Dashboard with real time analytics; • Knowledge base.

Lyro is an AI-driven customer service agent developed by Tidio, designed to assist businesses of all sizes—including small, medium, and enterprise—in managing customer support operations more effectively. By automating responses and handling routine inquiries, Lyro enhances resolution rates, reduces response times, and elevates overall customer satisfaction. - Automated Inquiry Handling: Lyro can autonomously manage up to 64% of customer inquiries, delivering responses in under 6 seconds. This rapid response capability ensures customers receive timely assistance, enhancing their overall experience. - Seamless Integration: Lyro integrates effortlessly with your website and utilizes your existing support content, such as FAQs and knowledge bases, to generate accurate and contextually relevant answers. This ensures consistency in information provided to customers. - Multichannel and Multilingual Support: Lyro operates across various communication channels, including live chat, WhatsApp, Instagram, and Messenger, allowing you to engage with customers on their preferred platforms. Additionally, it supports multiple languages, enabling you to cater to a diverse customer base effectively. - Task Automation: Beyond answering questions, Lyro can perform tasks such as checking order statuses, providing product recommendations based on context, price, or season, and creating support tickets. This functionality streamlines operations and reduces the workload on human agents. - Human Oversight and Collaboration: While Lyro handles routine inquiries, human agents can monitor its interactions in real-time and intervene when necessary. This collaborative approach ensures that complex issues are addressed appropriately. 7-day free trial available. No credit card.

Select the suitable application type or template based on your specific needs. Enter the required inputs and configurations for the application, and decide on the method for displaying the output. Incorporate your existing data from various sources such as files, URLs, sitemaps, YouTube videos, Google Drive, and exports from Notion. Link these data sources to your application within the app builder environment. Once complete, save and publish your application. You can access it through a dedicated app page or seamlessly embed it on your website using the provided embed code. Additionally, leverage our APIs to run the application directly from your other applications. We also offer easily embeddable widgets that can be integrated into your website with minimal effort. Utilize these widgets to create conversational AI solutions or to enhance your site with a functional chatbot. Customize the appearance of the chatbot to align with your website's branding, ensuring it includes a personalized logo that reflects your style. This integration allows for a cohesive user experience across your digital platforms.

AWS Chatbot is an engaging tool that simplifies the monitoring and interaction with your AWS resources through Slack channels and Amazon Chime chat rooms. This service allows users to receive notifications, execute commands for diagnostic insights, trigger AWS Lambda functions, and open support cases with AWS. By facilitating the integration between AWS services and your communication platforms, AWS Chatbot enables a quick initiation of ChatOps. In just a few steps, you can begin to receive alerts and send commands directly within your preferred channels, eliminating the need for your team to change contexts while collaborating. This functionality enhances your team's ability to stay informed, work together effectively, and react more swiftly to operational incidents, security concerns, CI/CD processes, budget matters, and various alerts related to applications hosted in your AWS environments. Overall, AWS Chatbot significantly streamlines communication and operational efficiency within your organization.

Customer support software consolidates all your communication methods into a single, robust inbox. Enhance teamwork, automate interactions, and provide exceptional customer service all from one location. Resolve all your issues using just one streamlined inbox. Outstanding customer experiences begin with seamless communication. Elevate your productivity by merging all channels, fostering team collaboration, and establishing efficient workflows—all contained within one well-organized inbox. Gone are the days of toggling between screens and logging into various inboxes. Trengo seamlessly combines your preferred communication platforms into one centralized inbox. Whether it's email, WhatsApp, voice calls, or our proprietary live chat feature, all your communication streams are unified in one place. In Trengo, you can effortlessly direct conversations to the appropriate team member or user. By @tagging a colleague, you can add internal notes and collaborate effectively to address challenges. With a simple click, you can transition to your team chat for individual or group discussions, ensuring that our powerful live chat solution is always ready to deliver. This integration not only simplifies communication but also enhances overall team efficiency.

The most forward-thinking brands in the world rely on LivePerson's Conversational Cloud for their communication needs. Our AI-enhanced platform has facilitated over a billion interactions between brands and consumers. We simplify the process for consumers to inquire and shop through their preferred messaging channels. LiveEngage has evolved into the Conversational Cloud, serving as your AI-driven central hub for managing consumer interactions. The Intent Manager allows businesses to grasp their customers' needs in real time, assess satisfaction levels, and identify those tasks that can be effortlessly automated. You can create AI-driven chatbots that collaborate with human specialists to effectively meet consumer demands on a large scale. With Conversation Builder, our user-friendly point-and-click tool, you can design automated conversation pathways. Additionally, Conversation Manager provides a vibrant workspace for engaging with consumers and overseeing conversations, accessible from both desktop and mobile devices, ensuring a seamless experience. This flexibility allows brands to adapt quickly to changing consumer expectations.

Droxy enables the creation of AI agents that engage directly with customers, possessing comprehensive knowledge of your business and communicating in a manner consistent with your brand's identity. These intelligent agents are capable of addressing a diverse array of customer questions across multiple platforms, facilitating lead qualification, scheduling appointments, and tackling intricate inquiries related to your offerings. They are designed to be user-friendly, allowing you to easily build, manage, monitor, and scale them, with the capability to launch an agent in just a few minutes. To enhance their knowledge base, we support various data sources such as websites, PDFs, Google Drive, and YouTube, among others. In terms of deployment, our agents can be utilized across social media platforms like Facebook and Instagram, messaging applications such as WhatsApp and Messenger, as well as voice channels including phone numbers and custom SIP trunks. Furthermore, Droxy seamlessly integrates with your existing technology ecosystem via our Zapier integration, enabling connections to any application without the need for coding, while also providing a custom API for tailored integrations with your internal systems. This versatility ensures that your customer service operations can be both efficient and effective.

All the tools you need for a successful online company. All-in-one software that is easy to use for chat bots, email marketing and marketing automation. Gist's all in one platform means you don't have to purchase multiple subscriptions. Your team won't have to switch between multiple tools in order to understand your customers. Chatbots, forms, and automated meeting scheduling allow you to automatically qualify more leads and close more deals. Complete email marketing campaigns can be scaled to grow traffic, convert more visitors, retain customers, and increase conversions. Customers can be assisted in real time with an automated, collaborative inbox and self-service support. You can replace 8+ tools and keep all your products, customers, emails subscribers, and data in one location.

LegittMate AI is an innovative chatbot software that leverages artificial intelligence to optimize sales processes by automating interactions with customers and facilitating lead generation. This tool allows businesses to connect with website visitors instantly, transforming them into potential leads through smooth conversations and effortless lead capture with a single click. It features real-time insights into visitor activity and a versatile dashboard that helps sales teams track visitor behavior and analyze website performance, enabling them to make data-driven decisions. LegittMate AI also offers seamless integration with CRM platforms, which automates both lead capture and follow-up processes, effectively streamlining the sales funnel. Furthermore, the platform grants users the ability to customize the chatbot’s design to match their brand identity, creating a unified experience for users. By equipping sales teams with tools for engaging in real-time dialogues, prioritizing quality leads, and concentrating on valuable interactions, it not only enhances productivity but also conserves time for sales associates. This comprehensive solution ensures that businesses can maximize their sales potential while delivering exceptional customer service.

Design chatbots, oversee interactions, and work alongside your team to provide an exceptional customer service journey. Streamline and automate customer interactions while ensuring round-the-clock accessibility. You can develop your own chatbot in just five straightforward steps and boost its availability to 24/7. Deploy your chatbot across your top platforms such as your website, Facebook Messenger, WhatsApp, Twitter, and Telegram! Simply input your content, and the advanced AI handles everything else. Consolidate conversations from various channels into a unified dashboard, allowing your chatbot and human agents to collaborate seamlessly. Eliminate the need to toggle between different applications and browser tabs, thereby enhancing overall efficiency. If your chatbot encounters an unfamiliar question, don't worry—the smart handover feature instantly directs the conversation to the right employee or team, guaranteeing that assistance is always available for your customer. The era of anonymous website visitors is now a thing of the past, as engagement becomes more personalized and interactive. By embracing these tools, businesses can foster deeper connections with their clientele and enhance overall satisfaction.

Chatwoot serves as a comprehensive customer engagement platform that brings together various communication channels, such as email, live chat on websites, and social media networks including Facebook, Twitter, and Instagram, along with messaging applications like WhatsApp and Line, all within a single interface. This seamless integration empowers businesses to ensure a uniform customer experience across diverse platforms. The suite includes tools such as predefined responses for common inquiries, keyboard shortcuts for quick actions, and collaborative features that facilitate internal conversations through private notes. Additionally, users can set up automation rules to minimize repetitive tasks, and they can customize live chat widgets to reflect their brand's identity on their websites. Furthermore, Chatwoot allows for chatbot integration and the inclusion of personalized dashboard applications, making it a versatile solution for effectively managing customer interactions. With its extensive features, Chatwoot is designed to enhance overall efficiency and improve customer satisfaction.

Unifonic is an innovative platform driven by artificial intelligence, designed to foster personalized engagement with customers across multiple channels. It supports a variety of communication methods, such as SMS, WhatsApp, Messenger, push notifications, and voice calls, enabling businesses to interact with their clients via their preferred communication avenues. With over 100 native integrations with popular tools like Salesforce, HubSpot, and Shopify, it streamlines workflow automation effectively. Additionally, Unifonic's Flow Studio features ready-made templates for common scenarios, including abandoned cart notifications, one-time passwords, and chatbot integration, making it easier to set up automated processes. This platform not only boosts marketing initiatives but also enhances IT and operational efficiency through low-code development capabilities, while providing round-the-clock AI-driven customer support. Unifonic serves a global market, boasting an impressive 95% coverage, having dispatched over 25 billion messages, and catering to a client base of more than 5,000 businesses, showcasing its extensive impact in the industry. Furthermore, its commitment to innovation ensures that businesses can adapt to the evolving demands of customer engagement.

Supportzeal is an AI chatbot platform that provides businesses with 24/7 customer service, lead generation and growth. It addresses issues such as long wait times, inefficient support training, lead tracking and ticket volume. ChatGPT, an advanced AI, powers its AI chatbot to answer 90% of queries instantly and in 80+ languages. Multilingual support, lead collection, live monitoring and team collaboration are just some of the features. Use cases include customer service, ecommerce, knowledge management and event registration. They also include feedback collection, appointment setting, tutoring, and appointment scheduling. Supportzeal improves customer experience, team productivity and reduces costs when compared with hiring staff. AI chatbots are now affordable for businesses of all sizes thanks to competitive pricing, including a free plan as well as a 3-month discount on annual subscriptions.

Discover a friendly and straightforward way to enhance customer support with chat automation. Combine AI-driven automation with live chat for round-the-clock engagement with your customers. FAQ Bot tirelessly manages conversations with clients every day, ensuring that when necessary, they can seamlessly connect with your team through live chat. Experience the advantages of both a chatbot and live chat solution, essentially giving you an additional sales and customer service team that’s always on standby. Effectively handle increased demand during busy times without any uncertainty. Gain insights into the genuine inquiries from your customers, allowing you to tailor your sales and service strategies accordingly. This versatile chatbot, specifically designed for your needs, is acknowledged by Microsoft as a frontrunner in customer engagement. Getting started with FAQ Bot is a breeze, and our support team is available should you need assistance. You can easily create your chatbot, determine its purpose—whether it's addressing queries or guiding marketing journeys—or even both, while also defining its unique personality to resonate with your audience. Moreover, the setup process is swift, enabling you to enhance your customer experience in no time.

In today's evolving economy, digital communication with companies is becoming increasingly prevalent. There is a notable shift towards messaging as it offers greater convenience and lower costs compared to traditional voice communication. This form of interaction allows for real-time conversations around the clock, but achieving this level of efficiency necessitates the use of automation. A graphical designer is essential for creating effective conversation flows, while support for language translations enhances accessibility. An answering machine is available to address common inquiries and can accommodate 21 different languages. Furthermore, it integrates seamlessly with various line-of-business systems and facilitates connectivity across multiple channels. Each chatbot operates as an independent container, allowing for tailored interactions. Monitoring tools provide oversight of conversations managed by software agents, ensuring quality control. A user-friendly graphical builder simplifies the process of developing automated dialogues, alongside pre-built integrations with third-party tools and live chat platforms. Additionally, a patent-pending model is in place for an FAQ knowledge base, which guarantees complete privacy for customer interactions. This comprehensive package also includes a suite of AI tools, encompassing natural language processing (NLP), natural language understanding (NLU), language detection, and sentiment analysis, all aimed at enhancing user experience and engagement. As a result, businesses can foster better relationships with their customers through advanced digital communication methods.

Gaspar AI serves as your smart AI ally for enhancing service desk functions and user experiences. Leveraging Generative AI, it can automatically resolve 40% of recurring employee inquiries on platforms like Slack, Microsoft Teams, and Jira Service Management, eliminating the need for switching between different systems and streamlining repetitive tasks such as employee onboarding. Administrators have complete control over their Gaspar AI setup via a user-friendly portal. The analytics dashboard provided by Gaspar AI delivers extensive insights and real-time tracking of essential KPIs, giving IT leaders a clear perspective on the effectiveness of their support operations. Furthermore, with the proactive insights feature, IT teams can foster better knowledge sharing and management, ultimately leading to the creation of a superior knowledge base. This all-in-one solution not only boosts efficiency but also enhances overall communication within the organization.

Enhance your customer communication by adding a personal touch, which can significantly improve satisfaction through the use of live chat. Crisp goes beyond mere chat software by streamlining all aspects of your customer interaction into a single platform. Your customers will enjoy a fantastic experience with a collaborative inbox, allowing you to address inquiries from website visitors with ease while simultaneously cutting costs using our live chat application! Research indicates that visitors who engage through chat support are more inclined to complete a purchase. With our complimentary chat solution, you can implement automated messaging that fosters proactive customer service, transforming casual visitors into potential clients. If you believe CRM software is solely about managing contacts, it’s time to shift your perspective. Crisp CRM offers a wealth of features that extend far beyond basic functionality, providing small businesses with tools to automate mundane tasks, enabling them to secure more deals. With Crisp, you can funnel more high-quality leads into your sales pipeline efficiently and effectively. This not only enhances operational efficiency but also ensures your business is well-equipped to thrive in a competitive market.

Charla is an all-encompassing live chat solution aimed at boosting customer interaction by allowing businesses to instantly engage with website visitors, which in turn enhances conversion rates and provides exceptional support experiences. The platform boasts an easy-to-navigate agent dashboard that is available on any device, offering valuable insights into visitor profiles and past conversations while enabling swift replies through pre-defined responses and a comprehensive knowledge base. Charla's AI-driven chatbots can be customized with specific data in less than a minute, leveraging both proprietary and public information to streamline customer interactions and qualify leads before transferring them to human representatives. Additionally, it features a versatile chat widget that can be tailored to match brand identity and accommodates multiple languages, all while ensuring GDPR compliance through integrated consent forms. Furthermore, the proactive engagement capabilities enable businesses to observe visitor activity in real time and connect with potential customers effectively. This combination of features makes Charla a powerful tool for enhancing customer relationships and driving sales growth.

The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

What is Kommunicate? Kommunicate, an innovative AI-powered customer support platform, is designed to help businesses streamline their communication processes, enhance customer engagement, and provide round-the-clock support. Here's an overview of Kommunicate, highlighting its features, and benefits. Top Kommunicate Features AI-Powered Chatbots: Leverages AI to create intelligent chatbots for handling queries, offering instant responses, and reducing human workload. Customizable to match brand tone. Multichannel Support: Manages interactions across websites, mobile apps, WhatsApp, Facebook Messenger, and more, ensuring accessible communication. Seamless Integration: Integrates with CRM/helpdesk tools like Zendesk, Salesforce, and HubSpot for a unified support experience. Live Chat & Handoff: Enables human agents to seamlessly step in for complex queries, while chatbots manage routine ones. Rich Messaging & Automation: Supports sending images, videos, and files, with automated workflows for efficient processes. Key Benefits Offers 24/7 support, boosts engagement across channels, improves efficiency by automating tasks, scales with business growth, and allows extensive customization for tailored support experiences

We are psyched to announce the quirkiest penguin from the chatbot maker’s family… And drumroll 🥁 Ta-da! BotPenguin! BotPenguin ensures that you engage your customers and visitors anywhere, anytime with that awesome live chat, godly 60+ no-code integrations and a mighty unified inbox to access all chats. Build stronger customer relationships on every touch point with an omnichannel chatbot that can carry conversations in your brand’s voice. Supercharge the AI bot into an omniscient helper! By harnessing the magic of web scraping, URL sleuthing, and FAQ file uploads, along with the wisdom from past conversations. You can create an assistant that's not just smart but practically clairvoyant! These AI chatbots can provide conversational experience to your customers on WhatsApp, Facebook, Instagram, Telegram, Websites, or Mobile Apps.It is a virtual assistant trained on your data to generate leads like a pro, support your customers and schedule appointments at ease. Strike the right cord at right time with laser-focused marketing automation through drip & broadcasts and bulk message campaigns.

Teams utilizing LLM tools can boost their efficiency by as much as 40%. Harness the capabilities of AI for your team through a conversational and search platform that seamlessly integrates with your preferred tools. Hyper streamlines the process of locating information throughout your organization. You can easily search for or explore documents that are pertinent to your current tasks, and with just a single click, contextualize them to engage with your active files. Organize data according to essential aspects of your business, such as projects, tools, or campaigns, and interact with an AI that is well-versed in the specific task at hand. Effortlessly search and navigate through your datasets, grouping information from various integrations to highlight what matters most to your organization. By chatting about your context objects, you can generate highly targeted responses, allowing you to draft messages, create proposals, or automate bids without the hassle of copying and pasting. This innovative approach not only enhances productivity but also streamlines communication within teams.

Enhance your organizational productivity by utilizing a chatbot creator powered by GPT technology. This process entails choosing and securely transferring files from your preferred storage system into the bot's memory for future analysis. You can design a personalized ChatGPT that is specifically customized to meet your requirements, enabling it to address any inquiries and execute intricate tasks. Constructing your chatbot is a breeze, requiring only a few clicks. The platform boasts an interface that is both user-friendly and intuitive, making it accessible to individuals without a technical background. Organizations of various sizes can now leverage the capabilities of AI through our innovative platform. Our real-time AI chatbot is capable of automating numerous tasks, such as generating support tickets, addressing ticket-specific inquiries, coordinating meetings, updating CRM entries, optimizing workflows, and lessening the manual workload. Additionally, your chatbot gathers insights from customer interactions to discern engagement trends and identify customer challenges, ultimately enhancing chat support and collecting valuable feedback for continuous improvement. By implementing this technology, businesses can significantly improve their operational efficiency and customer satisfaction.

Amity Bots is an adaptable AI chatbot solution tailored for enterprises, designed to deliver exceptional customer experiences around the clock. By connecting with various platforms, such as LINE, Facebook, and both web and mobile applications, Amity Bots ensures effortless engagement with customers across diverse channels. The system streamlines marketing processes, customizes interactions with users, and boosts sales efficiency through automatic lead generation and qualification. Additionally, it enhances customer satisfaction by providing continuous support, minimizing repetitive inquiries, and optimizing time and cost management. Among its notable features are the ability to manage chats across multiple channels, track user profiles and context, utilize co-pilot live chat, make AI-driven decisions, offer flexible integration capabilities, and deliver in-depth analytics and reporting functionalities. Furthermore, Amity Bots supports the use of message templates, product catalogs, accommodates multiple languages, and allows for bulk import and export operations, making it a versatile tool for businesses. With these capabilities, companies can significantly improve their overall customer engagement strategy.

Smax AI is a comprehensive platform designed to optimize sales and customer engagement by using AI-driven chatbots, automation flows, and multi-channel integrations. The platform offers features such as automated responses, multi-channel customer support, and lead conversion tools that help businesses turn interactions into sales. It also includes tools for remarketing, allowing businesses to automatically follow up with customers who abandon conversations, boosting engagement and conversions. By integrating with popular social media and messaging platforms, Smax AI enhances customer experience and accelerates sales cycles, all while reducing manual workload and operational costs.

You can use an AI-chatbot for answering questions. This will reduce the workload of your support team and increase your response time. Live chat services can be extended beyond your website. Chat with customers via multiple messaging apps in real-time, making customer support easier than ever. Customers can self-serve, buy goods and services, and resolve problems on their own without having to contact you. You can send one-off messages, such as announcements, updates, and offers to multiple messaging apps. Use our powerful targeting tools to send messages that are likely to convert to customer groups. In minutes, you can set up your chatbot and connect to your messaging channels. Our platform is intuitive and easy to use. You can add unlimited questions and answers to our Knowledge base. This allows you to automate repetitive and simple questions. Connect eBanqo Messenger to your existing backend systems, such as CRM, help desks, and email, and get the answers you need.

Conectys stands out as a premier global business process outsourcing (BPO) firm that offers specialized and award-winning solutions designed to cut costs and accelerate market entry for its clientele. The organization merges skilled multilingual teams with established methodologies and advanced technologies to provide unparalleled User Generated Content (UGC) moderation and Customer Experience (CX) services, including call center support, technical assistance, and virtual assistant offerings in more than 35 languages, available around the clock. At the heart of its operations is ConectysOS, the company's proprietary Contact Center Software as a Service (SaaS) platform, which has been recognized as a finalist for the Automation Project of the Year. This platform includes essential features such as quality monitoring, workforce management, and real-time analytics, all provided at no extra charge to clients. For businesses worldwide confronting issues like rapid growth and market upheaval, Conectys proves to be a reliable BPO partner that not only minimizes costs but also enhances the speed of service deployment, ensuring that clients can navigate challenges effectively and efficiently. Furthermore, the company’s commitment to innovation and excellence positions it as a leader in the industry, consistently adapting to the evolving needs of its clients.

Chaindesk is an advanced AI-driven support system crafted to enhance your customer service experience significantly! Far beyond being just a chatbot, it serves as a comprehensive solution that effortlessly integrates across multiple communication platforms. What sets Chaindesk apart includes: Cross-Platform Functionality: Implement your AI chatbot on your website and major messaging services like WhatsApp. Interactive Forms: Collect information in a more captivating and human-like manner. Automated Email Responses: Improve communication efficiency with pre-set replies and follow-up messages. Intelligent CRM: Analyze and manage customer interactions to deliver tailored experiences. Unified Inbox: Oversee and control all customer interactions from a single dashboard. Global Language Support: Cater to an international clientele with assistance in over 120 languages. User-Friendly Design: Built with a straightforward and intuitive interface that does not require any technical expertise. In conclusion, Chaindesk stands as your committed ally in transforming the landscape of customer support for businesses of all sizes!

mimoLive™ serves as a robust software solution designed for high-quality live streaming and video editing specifically for macOS and iOS platforms. This comprehensive tool combines live switching, video encoding, editing, and streaming functionalities into one package for Mac® users. With mimoLive, you can effortlessly switch between multiple cameras, incorporate presentations, include graphics, overlay lower-thirds, display social media comments, and utilize green screen transparency among numerous other features. It allows you to broadcast simultaneously to a variety of platforms, including Facebook Live®, YouTube Live®, Periscope®, Screen9®, Twitch®, BoxCast®, and more. The software supports unlimited video calls and features built-in video conferencing through a web browser with mimoCall™. Additionally, it offers separate audio and video track recording (ISO Recording), custom chroma keying for green screens, and the capability to record ProRes 444 across multiple channels with tailored audio mixdowns. Users can stream via RTMP to any custom RTMP service, and the platform offers numerous addons, a customizable layer service, and coaching options that can be found in the online store. With its extensive range of features, mimoLive is an ideal choice for professionals seeking to elevate their live streaming and video production experience.

Transform your call center by replacing the traditional IVR system with our advanced AI-driven routing solution, enabling customers to clearly articulate their needs during interactions. This shift not only enhances the overall experience for customers but also provides valuable data that can be leveraged to refine your customer care strategies. Empower customers to manage common inquiries through an automated platform, which in turn allows your support staff to concentrate on more complex issues and cultivate their expertise. This approach benefits not only the customers and employees but also contributes positively to your organization’s growth. Lekta stands out as the ideal technology for managing your outbound initiatives, such as monitoring debts or conducting customer satisfaction assessments. Each interaction yields a wealth of business intelligence, which can be integrated into your analytical frameworks. Your conversational agent should aim to provide an exceptional customer journey while simultaneously delivering critical insights for business improvement, ensuring a comprehensive advantage for your enterprise. Ultimately, investing in this technology will pave the way for a more efficient and informed operational environment.

Transform your webcam into a dynamic live video studio experience by seamlessly incorporating YouCam with video conferencing platforms such as Skype, Zoom, and U Meeting, as well as with popular streaming services like Facebook Live, YouTube Live, and Twitch. Enhance your appearance in real-time with skin improvements and makeup filters to ensure you always look your best. Energize your virtual meetings, broadcasts, and streams by utilizing over 200 augmented reality effects, along with personalized titles and images that make your content stand out. Engage your audience during live streams in a captivating manner with YouCam, allowing you to foster a stronger connection with your community and expand your following. Compatible with a variety of widely-used recording and streaming applications, including OBS Studio, XSplit, and Wirecast, YouCam allows you to enrich your sessions with tailored titles and images. Display your channel's branding, promotional content, and sponsorships seamlessly as you broadcast. YouCam not only enhances your streaming experience but also serves as an invaluable tool for anyone looking to elevate their virtual presence. Make it an essential part of your toolkit for creating memorable and impactful content.

Mobizen makes live video streaming easier by letting users start recording and streaming in one click. It aims to provide a hassle-free solution for creating content. Users can broadcast platforms such as YouTube, Twitch, RTMP, or any other platform for maximum reachability. And with Mobizen's group broadcasting feature, the user can invite 5 people to collaborate from different locations.

Ecamm Live gives you the power of Twitch, YouTube Live, Periscope and YouTube Live at your fingertips. All the features you need are available, including support for multiple cameras and Blackmagic HDMI capture devices, iPhone screensharing and Mac screensharing. Live camera switching allows you to direct the show in real-time. You can save scenes to create scenes ahead of time, complete with split screens and on-screen titles. Advanced support for Elgato’s Stream Deck allows you to quickly switch between scenes, add sound effects and more. You can stream in HD quality using any connected microphone and capture device, such as your DSLR or mirrorless camera, from Canon, Nikon and Sony. When your broadcast is finished, you will find a high-quality recorded file on your Mac. You don't need to worry about complicated setups or stream keys. Integration with four major broadcast platforms is possible.