CallTrackingMetrics
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams.
Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills.
Contact center features include a browser-based softphone and smart routing options.
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TollFreeForwarding
In 60 seconds, activate your international phone number. You can choose from over 120+ countries or 1,000 cities. Forward your calls to any number worldwide. You can route your calls according to the hours and days of your business with robust scheduling options. You can route your calls to your main office during business hours or to voicemail during nonbusiness hours. You can instantly view detailed information about calls to your TollFreeForwarding number. To make informed decisions about outbound sales, and follow-up, learn about your customers' call patterns. Record all or part of your calls to keep track of them. Call detail records are a place where recordings can be stored. They can be downloaded or played at any time.
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Spokeo
Spokeo serves as a comprehensive people search engine that empowers users with valuable insights. With an extensive database of over 14 billion records and attracting around 15 million visitors each month, it facilitates the reconnection of friends, the reunification of families, and the prevention of fraudulent activities. Users can search by name, phone number, address, or email, allowing them to find confidential information about individuals in their lives, whether they are themselves, friends, family members, acquaintances, or former classmates. The platform aggregates data from numerous reputable sources and presents it in easily digestible reports within seconds. Additionally, customers will receive lifetime updates on the reports they buy, meaning that even if initial searches yield incomplete results, new data refreshes can enhance their findings over time. Many businesses rely on Spokeo to establish connections with their clientele, and there are exclusive offers available for teams seeking to collaborate on searches and benefit from results-oriented pricing. This makes Spokeo not only a powerful tool for individuals but also an invaluable resource for organizations looking to boost their customer engagement efforts.
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Rap Sheet Reverse Caller ID
Rap Sheet serves as a complimentary reverse caller ID lookup service, allowing users to uncover the true identity of callers in order to guard against spam, scams, and fraud. By simply entering a number into the search feature and logging it in the history, you can safeguard yourself while benefiting from an engaged community that provides warning reports to further shield you from intrusive calls. If you receive a call from an unfamiliar number, Rap Sheet quickly delivers the Caller ID information, helping to identify whether the caller is a debt collector, telemarketer, or an anonymous individual. No longer will you be left wondering about the identity of the person on the other end of the line, as searching unknown numbers will yield results that unveil previously unrecognized identities. It’s important to note that some of these calls may come from prepaid or temporary phone numbers designed to mask the caller’s identity. To enhance your protection, you can contribute to the community by reporting these elusive numbers and sharing information about their intent to maintain anonymity. Users can manually submit details such as first name, last name, phone number, and email, enabling others to stay informed about potential scams and warnings associated with various numbers. This collaborative effort empowers everyone to feel safer and more informed about incoming calls.
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