ResiDex Reviews

CareLineLive is an all-in-one cloud-based home care management platform established in 2014 by Josh Hough, the company’s Managing Director. It secured a majority growth investment from Accel-KKR in June 2025 which also brought in partner companies MOA Benchmarking and Health Metrics. The platform is used by home care and domiciliary care providers in seven countries, with a strong focus on the United Kingdom and Australia. CareLineLive supports hundreds of organisations that collectively deliver care to many thousands of people every day. CareLineLive offers an integrated suite of digital tools covering staff scheduling, electronic medication administration (eMAR), digital care planning, payroll processing and client billing. The system is delivered through three connected components - the Management Portal, the Carer Companion App and the Care Circle Portal. The software is built for organisations delivering home-based care, including domiciliary care agencies, supported living providers, local authorities and NHS trusts. CareLineLive holds ISO 27001 certification for information security and ISO 9001 for quality management. It is accredited to Cyber Essentials Plus and meets the requirements of the NHS Data Security Protection Toolkit. The company is registered as an NHS England Assured Supplier of Digital Social Care Records and listed on the UK Government G-Cloud 14 framework. CareLineLive aligns with Professional Record Standards Body requirements, including the About Me Standard and the Personalised Care and Support Plan Standard. CareLineLive uses Amazon Web Services (AWS) infrastructure with UK data centers for UK customers and Australian data centers for Australian customers to ensure data sovereignty. The platform maintains 99.997% uptime.

Aaniie is the developer of a complete SaaS caregiver workforce management and point-of-care platform with transformative technologies to support the future of care in the home across the continuum of life – from childcare to senior care. Aaniie’s sophisticated connected technologies and advanced proactive analytics produce better patient outcomes, simplify back-office functions, and drive higher profitability for providers. By leveraging emerging technologies like gamification and advanced automation, Aaniie is solving home and community-based care’s staffing and retention crises while providing a superior user and client experience. Aaniie’s solutions drive the best practices in home care while increasing the engagement of caregivers, clients, and family members – leading to improved outcomes and increased satisfaction.