Reins Reviews

Summary: For us, Reins is more than a payment or operation solution, it’s core infrastructure for how we run and grow our payment programs with our fleets. It gives us flexibility between closed and open loop models, stronger fraud control, real-time program management, and a clearer path to scale.
For fuel retailers ready to modernize and take control of payments strategically, it’s a long-term investment worth making.
highly recommended!

Positive: Reins truly understands fuel retail operations. From day one, they were familiar with fleet programs, closed-loop and open-loop models, and the operational realities at the forecourt.

Beyond flexibility, what makes a real difference for us is control. We have real-time visibility into transactions and performance across sites, and the ability to manage campaigns and offers in real time without heavy IT involvement. That agility matters and we never had it before..
Fuel fraud prevention has also been a strong advantage. The controls and monitoring tools give us more confidence in managing fleet activity and reducing losses.

Another big plus is the marketplace capability for our fleet customers. It allows us to extend value beyond fuel and create a more compelling ecosystem for them, rather than just processing transactions.

Implementation required focus, but the platform itself is stable, scalable, and built for multi-site environments like ours.

Negative: This is an organizational effort, not just a technical integration. Replacing legacy systems requires alignment, process adjustments, and internal resources during the transition.
That said, the ROI has justified the effort and moving away from our old systems has made the business more secure and commercially controlled, and we’re clearly seeing the impact in improved profitability. that was a good business move for us and Reins led the way perfectly.