Red Box Integrations

Gong is a robust AI-powered revenue platform that enables businesses to centralize their revenue workflows and optimize engagement strategies. It integrates with existing CRMs, providing in-depth customer insights, accurate forecasting, and improved sales execution. Gong's platform supports teams by offering data-driven intelligence on customer interactions, eliminating redundant tasks, and improving productivity. With Gong’s tools like Gong AI and Gong Data Engine, companies can streamline operations, enhance sales coaching, and drive business outcomes more effectively.

Optimize the management and safeguarding of your applications and data more effectively, all without the need for new hardware. The HubStor platform operates as software designed to meet your needs. Your data is essential for your business's vitality; it drives your innovation, supports your growth, and enhances your daily customer interactions. HubStor offers a distinctive Software-as-a-Service experience, allowing you to reap the advantages of a fully-managed service while maintaining essential aspects like performance, security, data ownership, and control. The challenges of data sprawl and product sprawl are significant; they create clutter, inefficiencies, and can undermine compliance and security. With HubStor, you can oversee all your backup and archival tasks on a single, cohesive platform, stored in a cloud environment that you select, empowering you to store, access, and secure the vital information you require. Engineered to combat sprawl, HubStor ensures that your data management remains streamlined and efficient, ultimately contributing to the success of your business.

In today's landscape, businesses encounter unprecedented risks that require strategic management. Leverage our robust, AI-driven solutions to navigate these challenges and propel your business growth. Integrate over 100 data sources, ensure effective and compliant collaboration, and harness your data to advance your objectives. From electronic communications and voice to trade data, social media, and documents, we empower you to convert all of your data into organized, discovery-ready feeds, seamlessly delivered to either our archive or yours. By doing so, you can not only mitigate risks but also uncover valuable insights that drive innovation and success.

Ensuring security and compliance in contemporary collaboration platforms is crucial for enterprises aiming to mitigate risks related to data exposure, security, and acceptable use during interactions. This approach enables organizations to effectively oversee what is shared, communicated, and documented throughout collaborative sessions. With cloud-based solutions that are quick and simple to integrate, businesses can facilitate safe collaboration across remote locations and a distributed workforce. Furthermore, aligning video conferencing and collaboration practices with security, risk, and compliance mandates empowers organizations to utilize modern communication tools without concern. Theta Lake offers a specialized compliance suite designed for the automatic identification of regulatory risks, streamlined compliance processes, and archiving solutions for video marketing, conferencing, and audio recordings. As the demand for video marketing and conferencing continues to surge, it coincides with a rise in regulatory requirements such as MiFID II, FCA, GDPR, FINRA, and FFIEC, highlighting the need for robust compliance measures. Consequently, companies can confidently embrace these communication technologies while adhering to necessary regulations.

Flame Analytics stands at the forefront of Big Data and AI technology, facilitating the enhancement of physical environments through its advanced omnichannel digital marketing and analytics solutions. By harnessing the capabilities of Big Data and AI, Flame empowers businesses to elevate their physical spaces significantly. Utilizing both standard and plug-and-play hardware, the platform effectively bridges the gap between the digital and physical realms, providing robust analytics and marketing capabilities. This transformative approach ignites new energy within your physical locations, fostering distinctive and unforgettable experiences. Gain valuable insights into customer behavior and assess the performance of your spaces with the industry's most comprehensive analytics tools. Moreover, establish effective communication pathways with clients and visitors using onboarding solutions like Guest WiFi and mobile applications. By segmenting audiences based on customer behavior, you can deploy personalized digital marketing campaigns tailored to specific locations. Elevate the customer experience beyond expectations and witness unparalleled engagement as a result. Embrace the future of smart spaces with Flame Analytics.

Creovai offers innovative solutions for contact center leaders by leveraging AI to enhance conversation intelligence and provide real-time support for agents. The platform meticulously examines all customer interactions, offering immediate guidance to agents while generating valuable insights to elevate overall performance—all from one seamless interface. By evaluating every voice and digital communication according to your specified criteria, Creovai minimizes the time spent on manual quality assurance, granting your team a comprehensive understanding of both agent efficiency and customer satisfaction. With AI-driven predictive scoring models and preset insight categories, it addresses critical "what" and "why" questions surrounding customer dialogues, empowering you to make data-driven decisions in customer experience (CX). Furthermore, it facilitates automatic, real-time coaching for agents, tailored to conversation insights and customer intentions. By creating a continuous feedback loop, organizations can utilize insights from interactions to refine call scripts, enhance real-time support, and foster ongoing operational advancements, ultimately leading to improved customer interactions and satisfaction.