QuickBooks Payments Reviews

Summary: There are plenty of Merchant services out there. QuickBooks recommending them puts them in the liability by association and recommendation.

Positive: With their antiquated system QuickBooks Merchant Services is able to charge my customer but not show a record that they were charged, and put the money in their slush fund so that later then suck it into their pocket. It is a scam of the highest level. Multiple times I have had a customer call me and say I charged the wrong amount for his hunt. I contacted merchant services and they don't even show a record of the charge. My customers payment went directly into merchant services, the "Unknown Money bucket" which Merchant Services later sucks in to their bucket. I have had this happen a number of time when my numbers don't match or a customer call me on the charge amount. Most companies are busy selling their services and don't look for a missin thousant here or a thousand there. In this last one I brought to their attention to get corrected, they took $7000, the customer confirmed it, but their is no record in my Credit Card charges that the card was even charged. This is a scam that the Banking Board needs to get in the middle of. I am certain that I am not the only one.

Negative: This is a merchant services that you can not trust. The will steal you blind, then just say they are sorry but you don'r get any of the money they dropped in their slush fund.

Summary: Wow. What a horrible company and app. I am a new corporation. Just needed to pay myself through payroll. First time I ever tried to run payroll they put a hold on my account. Flagged me as potential fraud. Asked for 6 months band statements, my ID, and business license. Sent them the ID and license but tried to explain that since I am anew Corp I do not have six months of statements. They sent me an email stating my company is a high fraud risk, they are cancelling my account and will not ever allow me to subscribe again.

Positive: Can use on mobile device or desktop. Price was decent in comparison to others. Appeared to be the most cost effective choice for a new business owner.

Negative: Wow. What a horrible company and app. I am a new corporation. Just needed to pay myself through payroll. First time I ever tried to run payroll they put a hold on my account. Flagged me as potential fraud. Asked for 6 months band statements, my ID, and business license. Sent them the ID and license but tried to explain that since I am anew Corp I do not have six months of statements. They sent me an email stating my company is a high fraud risk, they are cancelling my account and will not ever allow me to subscribe again.

Summary: Long story short they always choose to cripple our cash flow and don’t resolve issues in a timely manner. It would be easier to communicate with a deaf person that they can hear… they border on the line of fraud every chance they get. We tried more than 4 years to stay with them and now it’s time for a change, unhelpful.
Employees that spin any and all resources and time to
Confuse, mislead and not follow through on anything except more obstacles and red tape.

Positive: Nothing at all. The definition of inept, disgruntled oversized mammoth of a company that only serves own interest.

Negative: Everything, this company fails at genuine customer.
Service and action to fix their problems.
Unlike small business that much address problems this company is the poltergeist of true service and resolution.