Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
Learn more
Social Intents
Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom.
Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense.
No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.
Learn more
ShoppingBotAI
AI chatbots provide immediate, human-like responses tailored to user needs. With easy integration into your website, you can develop a chatbot specifically aligned with your content in just a few clicks. Customize both the appearance and functionality of your chatbots while training them on the unique material from your site. ShoppingBotAI serves as an AI-driven shopping assistant aimed at ecommerce businesses, allowing you to effortlessly establish a chatbot that assists customers in their purchasing decisions, ultimately enhancing sales. Your data remains secure and confidential, safeguarded by robust security protocols like encryption and firewalls. You have the opportunity to start with a free trial that allows you to use credits until they are depleted. ShoppingBotAI caters to multiple languages, ensuring effective communication and a smooth experience for shoppers across different regions. By harnessing the capabilities of ShoppingBotAI, your personalized chatbot will be equipped to address visitor inquiries at any time, fostering higher customer satisfaction and transforming them into loyal advocates for your brand. Furthermore, the versatility of the chatbot enables it to adapt to various customer interactions, enhancing overall engagement.
Learn more
PerfectCSR AI
PerfectCSR provides a powerful, no-code AI chatbot solution that automates customer support and drives sales by turning support tickets into meaningful conversations. Compatible with major platforms like Shopify, WordPress, and WooCommerce, it allows quick, developer-free deployment. Users train their AI agents with proprietary content including websites, FAQs, and internal documents, enabling the chatbot to resolve 93% of queries instantly and around the clock. Its multilingual capabilities and support for simultaneous chats make it ideal for scaling customer engagement while lowering costs. PerfectCSR’s platform emphasizes security, combining enterprise-level safeguards with intuitive AI-building tools that anyone can use. From booking healthcare appointments to qualifying real estate leads or assisting ecommerce shoppers, the chatbot adapts to a wide range of industries. Advanced analytics help track performance and continuously improve chatbot interactions. This solution empowers businesses to deliver smarter, faster customer support with minimal effort.
Learn more