ManageEngine ServiceDesk Plus
Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
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CivicPlus Recreation Management
Increase your community engagement by allowing your residents to register for classes, events, and facilities and pay membership fees online.
Create a catalog of programs that is easy to navigate. You can use it to schedule and organize events, collect registrations and communicate more effectively with your community.
Our scalable, configurable system allows you to generate and email complex permits. You can also take online and in-house reservations and schedule leagues or meetings without worrying about double bookings.
Your activities will be remembered by the leaders who are passionate about what they do. Make it easy for them. Manage instructor lists and pay rate with limited view of activity rosters for instructors.
You can easily generate tickets through your desktop or mobile device. Customers can choose to show the code on their phone instead of printing.
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Afton Tickets
Afton Tickets is revolutionizing the expectations associated with ticketing and livestream services. We offer a comprehensive solution that encompasses online ticket sales, box office admissions for cash and card purchases on the day of the event, mobile parking point of sale systems, and reliable backup wifi internet. In contrast to the dominant ticketing monopolies, we foster personal relationships with our clients, addressing them by name and ensuring we are just a phone call away. No other ticketing provider goes to the lengths we do for our clients. Our competitive advantages include reasonable service fees, opportunities for profit sharing with clients, as well as significantly lower equipment rental and staffing rates. Our platform allows users to easily scan tickets, manage will call, oversee cash handling, upgrade tickets, reserve seating, process refunds, and access real-time reporting from any device. All reports are conveniently compiled in one location, offering real-time insights on cash and card transactions per till. Additionally, you can establish daily ticket counts and revenue updates, gaining valuable insights into who is attending your events and the sources of their engagement. This level of detail enables event organizers to tailor their marketing strategies effectively.
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TickeTrak
An effective and user-friendly parking management system streamlines every facet of your parking operations, granting instant access to essential data through a comprehensive solution. It allows for the quick availability of parking ticket payments just moments after they are issued. The system updates scofflaw, permit, and citation information in real-time on mobile devices. Customize TickeTrak according to your specific procedures with a rules-based framework that empowers your administrator to fully manage configuration and setup. Minimize data entry mistakes by utilizing the Ticktrak mobile handheld LPR to scan and read license plates, thereby cross-referencing them with scofflaw and permit databases. Additionally, you can organize the application’s list to prioritize the most commonly accessed information, enhancing efficiency in ticket issuance and ensuring a smoother workflow overall.
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