ParcelPanel Description
After-sales service has evolved beyond being a mere secondary consideration. The ParcelPanel post-purchase solution effectively lowers your after-sales expenses while enhancing customer satisfaction and boosting revenue conversion. Our offerings, which include order tracking, returns and exchanges, and shipping protection, strike the perfect balance between being comprehensive and user-friendly; opt for the product that aligns with your current business needs to elevate your brand. By providing captivating brand order tracking experiences, you can minimize WISMO inquiries, cultivate customer loyalty, and stimulate sales growth. Additionally, offering seamless return and appealing exchange processes helps to decrease losses, lessen friction, and safeguard revenue. First-rate shipping protection services further enhance shopping confidence, improve customer satisfaction, and contribute to profit increases. ParcelPanel seamlessly integrates with other leading platforms and applications to cater to your unique requirements and harness the potential of automation. In just a few minutes, ParcelPanel can empower your brand without the necessity for coding or complicated procedures, allowing you to focus on what truly matters—your customers. Ultimately, this innovative approach to after-sales will transform your business dynamics.
ParcelPanel Alternatives
LIVE Connect
Banyan Technology is a leading provider of over-the-road (OTR) shipping solutions, delivering advanced freight management through its LIVE Connect® platform. Designed for Shippers, 3PLs and supply chain partners, LIVE Connect simplifies Truckload (TL), Less-Than-Truckload (LTL), Final Mile and Parcel shipping with real-time rating, execution and visibility.
The platform eliminates manual inefficiencies with AI-powered predictive pricing, automated freight auditing and real-time business intelligence dashboards. Seamless TMS and API integrations provide instant carrier connectivity, optimizing cost savings and improving operational efficiency. With 3x more carrier connections than any other provider, businesses gain unmatched flexibility and control over their shipping operations.
Since 2001, Banyan Technology has been committed to client-driven innovation, continuously enhancing LIVE Connect to meet evolving industry demands. Headquartered in Cleveland, Ohio, Banyan delivers exceptional service and ongoing support, ensuring businesses ship smarter and more efficiently.
Learn more
Flowlens
Built by a small business for small businesses, Flowlens delivers end-to-end business management software designed specifically to meet the needs of SME manufacturers. Use Flowlens to support your growth as you add customers, suppliers, stock and scale to your manufacturing business, From purchasing to sales to stock management, production and quality control, Flowlens integrates seamlessly with cloud accounting applications, ends data entry duplication and empowers you with full supply chain visibility across your manufacturing business.
Optimise productivity. Whether you’re looking to replace paper and Excel based processes or older legacy systems, implementing Flowlens provides you with a proven pathway to boosting profitability and establishing data integration across your business functions.
Deliver financial visibility across your supply chain. Connect Flowlens with your accounting applications, and you’ll remove data double entry between functions and establish full online reporting visibility across all your operations.
Enhance stock control. Pinpoint your near and long term materials requirements through Flowlens capacity planning and multi-level BOM management.
Drive supplier management. Move your supplier management processes online with Flowlens. Simplify and streamline supplier negotiations and maximise your cost and quality position through Flowlens RFQ management functionality.
Engage online with your customers and secure more business. Use Flowlens CRM functionality to ensure you remain ahead of the competition when engaging with your customers. Miss nothing and follow up on all sales opportunities in real time.
Learn more
Happy Returns
One-click exchange suggestions promote the idea of exchanges instead of refunds, leading to significant savings for customers, who typically save around 20% in their first year and receive a 10% guarantee. The in-person return process enhances customer satisfaction and contributes to increased lifetime value, while sustainable reverse logistics not only reduce costs but also align with consumer values. By utilizing returns software that intelligently recommends exchanges, retailers can retain more sales and offer customers the flexibility to return items through various convenient options—whether at over 700 Return Bars nationwide, in-store, or via mail. Moreover, by implementing bulk shipping and streamlined processing at strategically located bicoastal hubs, businesses can significantly reduce reverse logistics expenses. Many retailers find themselves overspending on conventional reverse logistics, yet by embracing in-person exchanges and bulk shipping, they can see an average savings of 20%. Research indicates that three-quarters of online shoppers consider returns the most frustrating aspect of their purchasing experience, and a staggering 87% are unlikely to return to a retailer after a difficult returns process. In stark contrast, customers of Happy Returns report that their most valuable patrons are those who engage in shopping, returning, and exchanging, showcasing the importance of a seamless returns process for customer loyalty and satisfaction. Ultimately, offering a positive returns experience transforms potential pain points into opportunities for lasting customer relationships.
Learn more
parcelLab
parcelLab is a truly global enterprise software provider. It allows brands to increase revenue, reduce operational costs and complexity, and optimize the customer experience.
Our award-winning platform for post-purchase enables brands to transform operational touchpoints from mundane into the most differentiated, personalized experience. This creates unique moments of pure delight for their customers.
We are trusted by over 800 brands, including IKEA and Chico's. We track shipping data from 350 carriers and actively manage the after-purchase experience in 175 countries.
Find out more about parcelLab.com
Learn more
Pricing
Pricing Starts At:
$11 per month
Free Trial:
Yes
Integrations
Company Details
Company:
ParcelPanel
Headquarters:
United States
Website:
www.parcelpanel.com
Media
Recommended Products
Our Free Plans just got better! | Auth0
You asked, we delivered! Auth0 is excited to expand our Free and Paid plans to include more options so you can focus on building, deploying, and scaling applications without having to worry about your security. Auth0 now, thank yourself later.
Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support
ParcelPanel Features and Options
ParcelPanel Lists
ParcelPanel User Reviews
Write a Review- Previous
- Next
