DialedIn
DialedIn is a cloud-based call center software built for teams that demand reliability, performance, and control at scale. It streamlines operations with intelligent tools that simplify call management, optimize agent workflows, and improve customer experiences. Rather than adding layers of complexity, DialedIn provides a flexible, scalable system that reduces wasted time and helps contact centers operate more efficiently. From inbound and outbound calling to blended environments, DialedIn is engineered to adapt to evolving business needs while maintaining compliance and uptime.
• Intelligent Call Routing: Matches each customer with the right agent to improve satisfaction and better balance workloads.
• Proven Dial Strategies: Leverages advanced algorithms to enhance contact rates and reduce downtime.
• Customizable Tools: Adapts to your specific operational needs, ensuring that the technology works for you, not the other way around.
• 100% US-Based Support: Offers comprehensive support, including technical and account management, ensuring maximum utilization of the dialer.
• CleanCallerID™: An innovative feature that monitors and swaps out DIDs tagged as SPAM/SCAM by carriers with fresh DIDs automatically, ensuring uninterrupted customer interaction.
With built-in analytics, reporting, and automation features, supervisors gain full visibility into agent performance and call outcomes, allowing for smarter decision-making and stronger ROI. DialedIn is not only designed to maximize live connections but also to keep agents connected with customers through secure, dependable, and user-friendly technology. By removing friction from daily operations, DialedIn empowers contact centers of all sizes to focus less on manual processes and more on delivering excellence.
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SenseIP
senseIP streamlines the patenting process by providing a complete AI-driven solution for inventors. The platform supports everything from researching prior art and drafting patents to filing and managing patents, all without requiring legal expertise. With senseIP, users can access advanced AI tools that accelerate the patent process, offering accurate results at a fraction of the cost of traditional patent law services. The platform is trained on over 100 million patent applications globally, ensuring precise and high-quality outcomes for both startups and individual inventors.
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PatBase
Imagine having a comprehensive overview of market dynamics and major players from a high vantage point. This essential phase in research and development, alongside competitive and patent strategies, enables users to generate visually compelling reports that effectively convey findings to stakeholders. Access meticulously verified information from 106 countries, with 83 available in full text, all consolidated on a single platform that refreshes daily. Legal status updates are sourced directly from leading patent offices worldwide, such as JPO, USPTO, DPMA, INPI, SIPO, OEPM, and various other global patent data sources. Additionally, enhanced multilingual search capabilities allow users to utilize new commands for exploring both machine-translated and original content, facilitating simultaneous searches across all Latin and non-Latin text. This comprehensive approach not only streamlines research but also empowers users to make informed decisions with confidence.
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DorothyAI
DorothyAI combines cutting-edge artificial intelligence-based search technology with centuries of patent law expertise to offer a suite of tools that compiles data from various sources in a matter of minutes, saving weeks of manual work. At the core of DorothyAI’s offering is the revolutionary Adaptive Research Technology (ART) framework, which transforms the patent research process. ART’s innovative use of multiple search models, or "ensembles," gives us unparalleled access to the world’s patent database, enabling more efficient discovery of novelty and freedom to operate. Unlike traditional methods, DorothyAI’s approach eliminates the need for repetitive searches and cumbersome keyword restrictions, focusing instead on weighting the novel feature to pinpoint the most relevant technology. This results in drastically reduced search times, allowing professionals to focus on the critical task of innovation. DorothyAI’s ability to streamline patent research empowers users to accelerate their discovery process and unlock new possibilities in technology development. With DorothyAI, inefficient, time-consuming searches are a thing of the past.
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