QEval
QEval is a cloud-based platform designed to help call centers manage quality assurance and compliance needs effectively. It offers key features such as integrated online coaching for agents, role-based access controls, encrypted recordings, and detailed trend reporting. As a versatile and intelligent contact center quality monitoring and performance management tool, QEval utilizes advanced artificial intelligence and real-time speech analytics to provide actionable insights and analytics. The platform streamlines the coaching process by delivering training updates and offers enhanced visibility into coaching practices, moving beyond outdated methods of mere checkbox evaluations. By leveraging AI-driven speech analytics, QEval uncovers valuable performance insights, including emotional cues, to improve call center quality monitoring and foster more impactful agent coaching.
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Moodle
Online learning, delivered your way.
With 20+ years of expertise in education technology, Moodle is an open-source, secure and scalable learning management system (LMS) that integrates seamlessly with other platforms and can be customised for any teaching or training purposes in over 160 languages. As a B-Corp certified solution, it is suitable for K-12, higher education, vocational training, corporates, and all types of enterprise learning. From improving education and learning outcomes to streamlining training, onboarding, and compliance management, Moodle helps institutions and organisations build more active and engaging online learning spaces.
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idict
Dict is an innovative mobile application that specializes in real-time voice cloning and translation, accommodating more than 137 languages. Created by AI ML Lab Inc., it is designed to assist travelers, businesses, and anyone aiming to communicate effortlessly across different languages. Utilizing state-of-the-art AI technology, Dict delivers fast, accurate, and dependable translations, guaranteeing effective communication no matter where you are or when you need it.
Highlighted features include:
Instant Voice Translation: Provides immediate translations in a voice that sounds natural.
Voice Duplication: Generates personalized voice outputs that mimic the user's unique tone.
Offline Functionality: Operates without the need for an internet connection, enhancing convenience.
Customization Features: Offers tailored translations suitable for various industries or specific situations.
Furthermore, Dict is part of a larger dual product ecosystem that includes VOICEN, a solution aimed at enterprise clients, making it suitable for both personal and business applications. This dual offering expands the possibilities for users seeking versatile communication tools in an increasingly globalized world.
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Pinch
Pinch is an innovative video conferencing platform that features real-time AI voice translation capabilities in more than 30 languages, allowing for smooth communication between speakers of different tongues. It boasts two distinct translation modes: Interpreter Mode, which employs an AI interpreter for improved accuracy and cultural relevance while supporting 38 languages, and Simultaneous Translation, which offers immediate, natural-sounding translations in 32 languages. Participants in a Pinch-enabled video call can easily select their preferred language, allowing them to converse naturally while their speech is instantly translated for others, creating a truly immersive dialogue experience. The platform finds applications across a wide range of industries such as supply chain management, international team collaborations, sales, customer support, professional services, education, and personal interactions, thereby effectively bridging communication gaps in diverse settings. By harnessing advanced technology, Pinch not only facilitates easier conversations but also fosters a greater understanding among individuals from different backgrounds.
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