OurProperty Description

OurProperty automates repetitive tasks. Cloud-based platform that automates your business, increases work efficiency, reduces stress, and improves communication. Learn more about our features. Maintenance Inspections Arrears. Tenant Acquisition. Payments Leases Compliance There is an App for that. OurProperty combines the needs of property managers and landlords with tenants and tradies into a single, easy-to-use system that has four portals. OurProperty for Agencies. OurProperty is an online platform that can be used on both desktop and laptops. It also includes a state of the art PM Inspect app to complete inspections, maintain requests, and access all your contacts from anywhere. OurProperty is for Tenants. OurTenant is a one-stop app for tenants that allows them to manage their tenancy, lodge complaints, submit photos, pay rent, view their lease, and contact their property manager. Smart maintenance management with smart technology. OurProperty works with the tenant, landlord, and tradie to ensure that they are happy.

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Integrations

No Integrations at this time

Reviews - 3 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
OurProperty.com.au
Headquarters:
Australia
Website:
www.ourproperty.com.au
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Media

OurProperty Screenshot 1
OurProperty Screenshot 1
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Product Details

Platforms
Web-Based

OurProperty Features and Options

Real Estate Property Management Software

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

OurProperty User Reviews

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  • Name: Anonymous (Verified)
    Job Title: Tenant
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Illegal fees, tons of bugs, waste of time

    Date: Aug 21 2025

    Summary: Opt out. As a tenant you can't be forced to sign up to an app to execute a tenancy. You must be offered a fee-free electronic payment method.

    Positive: There is nothing this app does that wouldn't be done better with email and EFT. I wouldn't recommend anyone use this app as a tenant, and as a property manager this app engages in unlawful conduct on REA's behalf that will risk infringement action by Consumer Affairs. Just don't use it.

    Negative: The app attempts to force tenants to pay illegal fees by not providing a fee-free method of payment which is against residential tenancy law in Victoria
    The app makes direct EFT payment difficult by changing the details every month
    The app emailed my references 3 times in a row
    The app had a bug where the property manager couldn't view my supporting documents for the application
    This business makes its money through unlawful rent fees and selling tenant personal data to promotional partners, under the guise of a "rewards programme" for taking fees they are unlawfully taking

    Read More...
  • Name: Ken T.
    Job Title: Manager
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Bad service, Not easy to use, Time waste

    Date: May 15 2024

    Summary: Provide a way for people to pay by credit card with more debt and high service fees charge.not user friendly as tenant. it was not simply. agent also not use the function for it. just empty , but they tried to use the system to charge high fees.

    Positive: Provide a way for people to pay by credit card with more debt and high service fees charge.not user friendly as tenant. it was not simply. agent also not use the function for it. just empty , but they tried to use the system to charge high fees.

    Negative: High charge for tenant, not easy to use tools. more than 2% for credit card surcharge fees. not friendly to use. i do not recommended this product to others. lots of bugs as well.

    Read More...
    OurProperty Company Response
    Date: Jan 29 2025
    Thank you for your feedback. Our platform offers a range of payment methods, including fee-free options, but your property management agency determines which methods are available. We recommend discussing this directly with them to resolve any concerns. We're committed to supporting agencies in providing the best experience for tenants and appreciate your input.
  • Name: Craig F.
    Job Title: Renter
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Makes paying rent more comlicated than needed

    Date: Jul 15 2023

    Summary: Negative, it has made paying rent difficult and more complicated than ever needed, the worst CRM I have ever experienced.

    Positive: Nothing, zero, nothing , have nothing positive, just money grubbing con artists putting tenants last.

    Negative: Formerly, I paid my rent via transfer from my bank app to agents account, the agent received it within 24 hours, now, I have to transfer to a wallet, wait for the money to appear, it took 3 days and then , I have to transfer from said wallet to agent, so, instead of rent payments taking 24 hours, they now take 4 days.

    Read More...
    OurProperty Company Response
    Date: Jan 29 2025
    Thank you for your feedback. We understand your frustration with payment delays, and we’re sorry for any inconvenience caused. Since your experience, we’ve introduced faster clearance times to improve the payment process. We hope you’ve noticed the improvement on your end. We’re committed to supporting our property management agencies in delivering a smoother experience for tenants and appreciate your input as we continue to make enhancements.
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