Order Desk Description

Order Desk is a customizable order management app designed to help businesses organize, automate, and control their order workflows.

Order Desk simplifies order management by acting as the central hub where all your order data comes together. It connects to hundreds of services, including sales channels, print-on-demand platforms, fulfillment centers, shipping tools, and CRMs—allowing you to automate the flow of information between them without manual data entry. It offers powerful automation tools, custom imports and exports, inventory syncing, and many more features for an affordable, flexible rate.

Why Businesses Choose Order Desk

- Flexible Use Cases: Ideal for businesses using print-on-demand, third-party fulfillment, dropshipping, or hybrid models.
- Scalable Setup: Whether you're processing 100 orders a day or 100,000, Order Desk scales with you and easily adapts to rapid growth.
- Actually-Helpful Support: Get fast answers from real humans who understand order management, know the product inside and out, and genuinely want to help—no scripts, no escalations, no canned responses.
- Highly Competitive Pricing: Transparent, usage-based pricing that’s refreshingly affordable.

Pricing

Pricing Starts At:
$20.00/month
Pricing Information:
Starter $20mo + 25¢/order Pro $60mo + 10¢/order Plus $120mo + 5¢/order
Free Trial:
Yes

Integrations

Reviews - 3 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Order Desk
Year Founded:
2014
Headquarters:
United States
Website:
www.orderdesk.com
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Webinars
Training Videos
Customer Support
Business Hours
Online Support

Order Desk Features and Options

Order Management Software

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Order Desk User Reviews

Write a Review
  • Name: Ed O.
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Not the easiest to use, but by far the best for the money

    Date: Jul 16 2025

    Summary: If you are starting an online store, and are absolutely swamped with the backend management (order routing, inventory management), try Order Desk Pro. I had tried ATUM, but the fact that they take your inventory OUT of the main WP database causes all kinds of issues, and really awful import capabilities.

    That's not the case with ODP. While it will take you a while to learn, it can handle most imports easily, and has a ton of integrations. We're using the WooCommerce, Printify, and Stripe integrations. The rules are amazing, you really can automate just about anything.

    And while ODP stresses that it is an ORDER management platform first, for my dropship partners, this has worked wonderfully to keep inventory counts current. While imports can only happen every 12 hours, I've used the email function to email import files into ODP, which has allowed me to increase the number of syncs to four times a day (a bit of a workaround).

    The 14-day trial is more than enough time to figure it out, but give yourself a few days.

    Positive: Potent capabilities for just $20 a month
    Highly customizable
    Friendly support
    Handles orders AND inventory

    Negative: UI is a bit difficult to understand
    Learning curve

    Read More...
    Order Desk Company Response
    Date: Jul 16 2025
    Ed, thanks for taking the time to leave such a thorough, positive review. Hearing each unique use case is exactly what motivates us to continue to make Order Desk as flexible and useful as possible!
  • Name: Anonymous (Verified)
    Job Title: CEO
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Absolutely love this platform, don't be put off by the UI

    Date: Oct 10 2021

    Summary: Overall a very great platform for print on demand and customizing your workflows. It took me a bit of sleuthing to even find this platform, I initially was going to dismiss it based on design, but when I peeled back the layers it is extremely robust, well thought out and very organized.

    Positive: Even though the UI could be better, this is an extremely robust platform for any print on demand integrations and managing your store. I come from an API / fintech background, and their documentation is very good across all of their many integrations. Their support team is very good at helping out if you have questions or providing some of the relevant code.

    Negative: Their design isn't great both of their site as well as their backend. That being said, it is an extremely robust platform. Their configurations and rule builders take a little time to understand, but once you get the hang of them they are fine. They also add in pricing per transaction on top of their base fees. I don't love that but can't fault them for wanting to grow with their partners growth given how robust the platform is. I'm ok with it to support their growth.

    Read More...
    Order Desk Company Response
    Date: Oct 12 2021
    Thanks for recommending Order Desk! Your kind words mean a lot, and we all really appreciate it. As for our design, we'd love to collect some feedback from you! Would you mind reaching out to our support team so we could learn more about what you'd like to see improved in our app and on our website? Thanks again!
  • Name: Ryan E.
    Job Title: Network Administrator
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    4PL logistics Integrations

    Date: Aug 19 2021

    Summary: As the warehouse and fulfillment world changes, Order Desk has helped us connect to more selling channels and warehouses for our clients than we ever thought was going to be possible. Incredible software with a great support team behind it.

    Positive: Software does what it says and it just works. Very simple to add integrations for sales channels and warehouse providers.

    Negative: The lack of multi-warehouse inventory sync would be the one service I hope to see addressed in the near future.

    Read More...
    Order Desk Company Response
    Date: Aug 23 2021
    Thanks for taking the time to share these kind and constructive words, Ryan! We've loved getting to work so closely with you and your business for all these years.
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